topic Re: installation rollback in Installation

installation rollback

aes — Tue, 22 Aug 2023 08:45:36 GMT

I'm trying to install Splunk Enterprise version 9.1.2, which rolls back before finishing. I realized it goes almost until the end before starting to roll back since the folder /program files/Splunk size was increased to about Splunk's total size. Here is the log file. log

Re: installation rollback

gcusello — Tue, 22 Aug 2023 09:28:29 GMT

Hi @aes,

have you sufficient disk space to install the new version?

see in $SPLUNK_HOME\var\log\splunk if there's some interesting log, the one you shared is too long to analyze, please reduce it!

Ciao.

Giuseppe

Re: installation rollback

aes — Tue, 22 Aug 2023 09:28:59 GMT

yes. I installed Splunk once before then I uninstalled and now I can't reinstall it.

Re: installation rollback

aes — Tue, 22 Aug 2023 09:30:43 GMT

I found this in python.log

2023-08-22 11:39:18,885 +0330 ERROR cli_common:1406 - Error configuring OpenSSL

5056:error:25078067:DSO support routines:WIN32_LOAD:could not load the shared library:.\crypto\dso\dso_win32.c:179:filename(providers.dll)

5056:error:25070067:DSO support routines:DSO_load:could not load the shared library:.\crypto\dso\dso_lib.c:233:

5056:error:0E07506E:configuration file routines:MODULE_LOAD_DSO:error loading dso:.\crypto\conf\conf_mod.c:271:module=providers, path=providers

5056:error:0E076071:configuration file routines:MODULE_RUN:unknown module name:.\crypto\conf\conf_mod.c:212:module=providers

Command failed (ret=1), exiting.

Re: installation rollback

aes — Tue, 22 Aug 2023 11:16:09 GMT

I solved it by installing openssl 1.1.1 instead of openssl 3.1.1

I think openssl 3.x.x still has some bugs.