topic Re: pls why am i getting this error message while trying to connect my SH instance as a slave to the license manager? in Installation

Why am I getting this error message while trying to connect my SH instance as a slave to the license manager?

Lorenzo1 — Thu, 20 Oct 2022 14:33:08 GMT

Bad Request — editTracker failed, reason='Unable to connect to license master=https://172.31.17.138:8089 Error connecting: Connect Timeout'

Re: pls why am i getting this error message while trying to connect my SH instance as a slave to the license manager?

Lorenzo1 — Thu, 20 Oct 2022 05:20:22 GMT

so i went and edited the inbound rules on the cluster manager by adding the management port 8089 as a custom tcp port and boom! it worked and the "change was successful".

Thanxx guys.

Re: pls why am i getting this error message while trying to connect my SH instance as a slave to the license manager?

isoutamo — Thu, 20 Oct 2022 06:11:37 GMT

Nice to heard that you solve it. Usually this means that there is no connection between those nodes. Main reasons for that is fw between node (network or host level). Another option is no route between hosts.

Re: pls why am i getting this error message while trying to connect my SH instance as a slave to the license manager?

Lorenzo1 — Fri, 21 Oct 2022 01:32:04 GMT

Thanxx