Splunk ITSI upgrade

medavenu — Tue, 09 Nov 2021 20:01:29 GMT

Hello Team ,

We have a Splunk ITSI version running on 4.7.1 in Splunk Production and the plan is to upgrade to Splunk 4.9.1 in QA and DEV first followed by Splunk Production and I have upgraded to new version 4.9.1 in DEV ,when i am trying to restore the prod and setup in QA restore job is failing so that I can perform the complete Upgrade with KPI and Entity.

I even tried reverting the older version(4.7.1) and tried to restore the configurations in QA but still job is failing where as the backup was working fine so need your suggestions.

Re: Splunk ITSI upgrade

medavenu — Tue, 09 Nov 2021 20:05:22 GMT

These are the errors :

2021-11-09 13:49:15,413-0500 process:83173 thread:MainThread ERROR [itsi.controllers.itoa_rest_interface_provider] [__init__:1413] [exception] Restore failed, [[app/itsi/search?q=search%20index%3D%20_internal%20%20source%3D*itsi*%20migration&display.page.search.mode=smart&dispatch.sample_ratio=1&workload_pool=&earliest=-24h%40h&latest=now|check the related log]]. Traceback (most recent call last): File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/backup_restore/itsi_backup_restore_utils.py", line 678, in run worker.execute() File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/upgrade/kvstore_backup_restore.py", line 1172, in execute self.restore() File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/upgrade/kvstore_backup_restore.py", line 1148, in restore raise e File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/upgrade/kvstore_backup_restore.py", line 1140, in restore self.restore_from_folder() File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/upgrade/kvstore_backup_restore.py", line 978, in restore_from_folder raise Exception(failure_msg) Exception: Restore failed, [[app/itsi/search?q=search%20index%3D%20_internal%20%20source%3D*itsi*%20migration&display.page.search.mode=smart&dispatch.sample_ratio=1&workload_pool=&earliest=-24h%40h&latest=now|check the related log]].

topic Splunk ITSI upgrade in Installation

Splunk ITSI upgrade

Re: Splunk ITSI upgrade