https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225087#M10093 <P>I too am experiencing the same problem... Were you able to get any feedback from Splunk Support?</P> Wed, 14 Sep 2016 23:07:18 GMT lmedina 2016-09-14T23:07:18Z https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225086#M10092 <P>During update addons in Splunk Enterprise I have following issue:<BR /> "An error occurred while installing the app: 500"<BR /> I am not wanting to update addons from file manually. I need to decide cause of this issue.<BR /> Please help to look for cause?</P> <P>Thanks!</P> Wed, 10 Aug 2016 09:24:50 GMT https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225086#M10092 vryzhko 2016-08-10T09:24:50Z https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225087#M10093 <P>I too am experiencing the same problem... Were you able to get any feedback from Splunk Support?</P> Wed, 14 Sep 2016 23:07:18 GMT https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225087#M10093 lmedina 2016-09-14T23:07:18Z https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225088#M10094 <P>What add ons are you upgrading? What process are you following to upgrade?</P> Wed, 14 Sep 2016 23:51:13 GMT https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225088#M10094 jkat54 2016-09-14T23:51:13Z https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225089#M10095 <P>I had this issue, because proxy server was configured on splunk and dismissed. It is connection problem via proxy server in my case.</P> Wed, 30 Aug 2017 07:05:04 GMT https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/225089#M10095 vryzhko 2017-08-30T07:05:04Z https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/633956#M12446 <P><STRONG>An error occurred while installing the app: 500</STRONG><SPAN>&nbsp;</SPAN>means that the app you are trying to install from the splunk web have a different file owner/permission from the user being used.</P><P>Change the app owner to the owner running splunkd</P><P class="lia-align-left">SSH into the server and chown -R your_splunk_user:your_splunk_group $SPLUNK_HOME/etc/apps/app_name</P> Thu, 09 Mar 2023 22:30:40 GMT https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/633956#M12446 sylax 2023-03-09T22:30:40Z https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/709265#M14270 <P>Renaming of&nbsp;authorize.conf to authorize.conf.old in system/local helped in my case</P> Tue, 21 Jan 2025 01:04:02 GMT https://community.splunk.com/t5/Installation/An-error-occurred-while-installing-the-app-500/m-p/709265#M14270 Marian_Melnyk 2025-01-21T01:04:02Z