topic Re: Splunk DB Connect not working with Splunk 8.0.0 in Getting Data In

Splunk DB Connect not working with Splunk 8.0.0

eduardo1989 — Fri, 25 Oct 2019 13:58:56 GMT

Dear All,

Splunk DB Connect is not working under the new release of Splunk.
The app is constantly loading and nothing happens.
DB Connect version is 3.2.0.
See the screenshot below.

Re: Splunk DB Connect not working with Splunk 8.0.0

ChrisG — Fri, 25 Oct 2019 16:50:15 GMT

Have you opened a support case for this? If there is an actual defect in 8.0 that is causing this issue, they can file it with the engineering team.

Re: Splunk DB Connect not working with Splunk 8.0.0

kchen_splunk — Fri, 25 Oct 2019 17:50:49 GMT

May i ask what is the OS ? is it a upgrade or fresh install ?

Re: Splunk DB Connect not working with Splunk 8.0.0

eduardo1989 — Fri, 25 Oct 2019 17:57:31 GMT

It was a Windows installation, but I found out it was a setup issue.
Thank you for the quick response by the way!

Re: Splunk DB Connect not working with Splunk 8.0.0

kchen_splunk — Fri, 25 Oct 2019 18:01:14 GMT

Good to know it is a false alarm. Please don't hesitate to provide feedbacks if there is something doesn't work or need improvement. Thanks !

Re: Splunk DB Connect not working with Splunk 8.0.0

john_kennan — Mon, 04 Nov 2019 09:31:42 GMT

What was the setup issue?

Re: Splunk DB Connect not working with Splunk 8.0.0

eduardo1989 — Mon, 04 Nov 2019 10:07:12 GMT

The Java task server was not started because the Java installation was not appropriate, then the precheck was hanging a bit. After the JAVA reinstall it was working.
But I found out that the DB connect app use the older version of Python so in the future it will have more problems if the developer(s) not fixing it.
BR