topic Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6? in Getting Data In

Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Thu, 13 Sep 2018 21:57:16 GMT

I'm trying to upgrade our forwarder version to splunkforwarder-6.6.6-ff5e72edc7c4-x64-release.msi, but it is failing with a "File in use " error.

This is the command i used:

msiexec.exe /i splunkforwarder-6.6.6-ff5e72edc7c4-x64-release.msi /log C:\Windows\Install\Install_SplunkForwarder_6.6.6_MSI.log /quiet /norestart LAUNCHSPLUNK=0 AGREETOLICENSE=Yes

Looks like it fails because the Splunk service is running. But, the MSI usually takes care of it.

Any idea whats going on?

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

richgalloway — Thu, 13 Sep 2018 23:57:43 GMT

Have you tried stopping the forwarder before upgrading?

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Fri, 14 Sep 2018 02:09:03 GMT

After manually stopping the service, msi installs correctly. After the installation , service should be manually started. But i remember, msi taking care of this previously. Did this change?

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

harsmarvania57 — Fri, 14 Sep 2018 08:17:50 GMT

May be it is bug because recently I upgraded from 6.4.3 to 7.0.4 with command line and SplunkForwarder process was running and MSI took care of it (No need to manully stop - start before and after upgrade)

From which version you are upgrading Forwarder to 6.6.6 ?

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Fri, 14 Sep 2018 12:58:38 GMT

I'm upgrading from 6.5.2

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

harsmarvania57 — Fri, 14 Sep 2018 13:24:21 GMT

I have installed 6.5.2 on one of my lab Windows server and started SplunkForwarder service and then upgraded to 6.6.6 and it upgraded successfully.

EDIT: Have you tried with "Run As Administrator" for command prompt or powershell and then run command which you have provided?

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Sat, 15 Sep 2018 00:23:05 GMT

@harsmarvania57 , Thanks for testing that for me. So may be something to do with the servers that I'm testing? Let me try few other servers.
Also I tried Run as Administrator option as well.

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Sun, 16 Sep 2018 23:38:22 GMT

@harsmarvania57, I'm still testing it and thinks its an issue with the wrapper script that I use. Wondering if the service started automatically after the upgrade, when you tried.

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

harsmarvania57 — Mon, 17 Sep 2018 07:52:53 GMT

While upgrading forwarder, I have used LAUNCHSPLUNK=0 so SplunkForwarder service didn't started automatically.

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Mon, 17 Sep 2018 20:56:27 GMT

yes, I totally overlooked it. Thank you so much for your help on this!

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

meenuvn — Wed, 19 Sep 2018 02:08:11 GMT

@harsmarvania57, i'm good with the upgrade and wanted to mark this as answered.Thanks again!

Re: Why am I getting a "File in use" error when trying to upgrade our forwarder to version 6.6.6?

harsmarvania57 — Wed, 19 Sep 2018 07:49:32 GMT

You can convert your comment to answer and accept your answer because you found issue that it was problem in your script. If any of my comment helped you then you can upvote those comment(s).