topic Re: After installing the Splunk Trial version on Windows, why is it not allowing me to login? in Getting Data In

After installing the Splunk Trial version on Windows, why is it not allowing me to login?

ramseydlcp — Wed, 22 Mar 2017 19:29:09 GMT

I just installed the Splunk Trial version on a Windows 10 64 bit PC but it will not allow me to login. It says username/password not correct - notify the Splunk administrator. But the Splunk administrator would be me.

Re: After installing the Splunk Trial version on Windows, why is it not allowing me to login?

ChrisG — Wed, 22 Mar 2017 20:34:49 GMT

It says this when you try admin/changeme?

Re: After installing the Splunk Trial version on Windows, why is it not allowing me to login?

MuS — Wed, 22 Mar 2017 20:50:57 GMT

goto to %SPLUNK_HOME%/etc (where %SPLUNK_HOME% is the install directory of your Splunk) and delete the file passwd restart the Splunk service and it will re-create the file and you will be able to login using the default user and pwd which is the one provided by @ChrisG

Re: After installing the Splunk Trial version on Windows, why is it not allowing me to login?

jethompson_splu — Tue, 29 Sep 2020 13:20:10 GMT

Hello ramseydlcp,

As @ChrisG stated the default username/password for a Splunk Installation are:

username: admin
password: changeme

Upon first login you will be asked to change the Admin Password. Now if this Username/Password combination is not working for the First Login, then you would need to attempt the steps that @MuS suggested in regards to removing the passwd file in the Splunk etc/ directory.

The typical installation directory on a Windows Instance is: C:\Program Files\Splunk\
http://docs.splunk.com/Documentation/Splunk/6.5.2/Installation/InstallonWindows

By default, the installer puts Splunk Enterprise into \Program Files\Splunk on the system drive.
This documentation set refers to the Splunk Enterprise installation directory as
$SPLUNK_HOME or %SPLUNK_HOME%.
Blockquote

So for a Windows Installation the passwd file would be located: C:\Program Files\Splunk\etc\passwd . As a "Best Practice" I would recommend making a "backup" of the original file just for "Safety". Once the file has either been removed or renamed (to make a backup) then restart your Splunk Service on that Windows machine and you should be able to login as the Admin user using the Splunk Default Username/Password of admin/changeme

Re: After installing the Splunk Trial version on Windows, why is it not allowing me to login?

fdrean — Fri, 23 Mar 2018 16:34:52 GMT

Hello jethompson,
I just installed the Splunk Trial version on a Windows 7 64 bit PC (older release and I replaced enttrial.lic file in dowload-trial directory)
I tried your tips and it worked well for me.

Thanks

Re: After installing the Splunk Trial version on Windows, why is it not allowing me to login?

jethompson_splu — Fri, 23 Mar 2018 17:11:35 GMT

@fdrean -- Glad to hear that information helped you out.