topic Re: How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2? in Getting Data In

How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

jweir — Thu, 15 Jan 2015 20:30:10 GMT

Gets partly through the install and the rolls back.

Are there any installation logs that may tell me what's holding things back?

Thanks,
Jason

Re: How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

richgalloway — Thu, 15 Jan 2015 20:58:51 GMT

Which product won't install? Enterprise, forwarder, Hunk?

Re: How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

jweir — Thu, 15 Jan 2015 21:00:36 GMT

Sorry about that - Enterprise

Re: How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

richgalloway — Thu, 15 Jan 2015 21:49:52 GMT

It's been a long time since I installed Splunk on Win2008R2 and I no longer have that system.

There are three places I can think of to look:

C:\, C:\Windows\Temp, and the Event Viewer.

Re: How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

wcolgate_splunk — Fri, 20 Feb 2015 23:15:48 GMT

You can check the %temp% directory of the user that installed splunk and look for a MSIxxxxxxx.log file. If you have many of them -- look for the one that installed splunk.

If you cannot find it, you can explicitly create an install log file with the following cli command:

$ msiexec /i /l*v

The Microsoft MSI installer subsystem will create a log file there. Once created we can crack it open and look to see what is going on.

Re: How to troubleshoot why Splunk Enterprise won't install on Server 2008 R2?

dominiquevocat — Tue, 25 Oct 2016 07:49:03 GMT

We have the same issue and a support case open. No solution as of the last few err months...