https://community.splunk.com/t5/Getting-Data-In/Automating-troubleticket-creation/m-p/10203#M295 <P>Check this wiki page:</P> <P><A href="http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketing_system" rel="nofollow">http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketing_system</A></P> <P>The video link in that page is quite helpful as well.</P> <P>*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.</P> <P><A href="http://www.splunk.com/view/SP-CAAAFD5" rel="nofollow">http://www.splunk.com/view/SP-CAAAFD5</A></P> Tue, 16 Mar 2010 00:06:55 GMT BunnyHop 2010-03-16T00:06:55Z https://community.splunk.com/t5/Getting-Data-In/Automating-troubleticket-creation/m-p/10202#M294 <P>How can I set up Splunk to automatically open troubletickets?</P> Mon, 15 Mar 2010 23:49:42 GMT https://community.splunk.com/t5/Getting-Data-In/Automating-troubleticket-creation/m-p/10202#M294 SteveS 2010-03-15T23:49:42Z https://community.splunk.com/t5/Getting-Data-In/Automating-troubleticket-creation/m-p/10203#M295 <P>Check this wiki page:</P> <P><A href="http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketing_system" rel="nofollow">http://www.splunk.com/wiki/Deploy:Use_Splunk_alerts_with_scripts_to_create_a_ticket_in_your_ticketing_system</A></P> <P>The video link in that page is quite helpful as well.</P> <P>*Splunk 4.1 appears to have an option to modify the config to include a ticket generation option on alerts.</P> <P><A href="http://www.splunk.com/view/SP-CAAAFD5" rel="nofollow">http://www.splunk.com/view/SP-CAAAFD5</A></P> Tue, 16 Mar 2010 00:06:55 GMT https://community.splunk.com/t5/Getting-Data-In/Automating-troubleticket-creation/m-p/10203#M295 BunnyHop 2010-03-16T00:06:55Z