topic Re: Why is splunkweb process not running after Splunk installation on Windows 7? in Getting Data In

Why is splunkweb process not running after Splunk installation on Windows 7?

lelikflegma — Thu, 10 Jul 2014 15:05:50 GMT

I installed Splunk on a Windows 7 but localhost:8000 not opens. In there is service in splunkd but there are no splunkweb in processlist. var\logs\splunk.log has no any "crash" it.
When i click on shorcut to lunch Splunk, i see cmd window:
"waiting for splunkweb to start..."

Re: Why is splunkweb process not running after Splunk installation on Windows 7?

somesoni2 — Thu, 10 Jul 2014 15:19:34 GMT

Check if the splunkweb service is running. Start->Run->services.msc

Re: Why is splunkweb process not running after Splunk installation on Windows 7?

lelikflegma — Thu, 10 Jul 2014 15:30:51 GMT

splunkweb not started and won'ts. In logs i see:

The instance's SvcRun() method failed 
Traceback (most recent call last):
  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\win32\win32serviceutil.py", line 835, in SvcRun
    self.SvcDoRun()
  File "C:\Program Files\Splunk\bin\SplunkWebService.py", line 39, in SvcDoRun
    from splunk.appserver.mrsparkle import root
  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\__init__.py", line 13, in <module>
    from lib.decorators import *
  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 2, in <module>
    import cherrypy
  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\cherrypy\__init__.py", line 161, in <module>
    from cherrypy import _cptools
  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\cherrypy\_cptools.py", line 226, in <module>
    from cherrypy.lib import cptools, encoding, auth, static, tidy
  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\cherrypy\lib\static.py", line 2, in <module>
    mimetypes.init()
  File "C:\Program Files\Splunk\Python-2.7\Lib\mimetypes.py", line 355, in init
    db.read_windows_registry()
  File "C:\Program Files\Splunk\Python-2.7\Lib\mimetypes.py", line 259, in read_windows_registry
    for ctype in enum_types(mimedb):
  File "C:\Program Files\Splunk\Python-2.7\Lib\mimetypes.py", line 249, in enum_types
    ctype = ctype.encode(default_encoding) # omit in 3.x!
UnicodeDecodeError: 'utf8' codec can't decode byte 0xe0 in position 0: invalid continuation byte 
%2: %3

Re: Why is splunkweb process not running after Splunk installation on Windows 7?

Jeff_Lightly_Sp — Thu, 10 Jul 2014 15:53:50 GMT

There was a possible solution for a similar issue answered here:

http://answers.splunk.com/answers/38246/splunkweb-is-not-starting

Hope this helps.

Re: Why is splunkweb process not running after Splunk installation on Windows 7?

lelikflegma — Thu, 10 Jul 2014 16:10:51 GMT

Thanks it works for me!

Re: Why is splunkweb process not running after Splunk installation on Windows 7?

ppablo — Mon, 28 Sep 2020 17:02:20 GMT

Hi @lelikflegma

Glad @Jeff_Lightly_Splunk helped you find a solution 🙂 Please be sure to accept his answer by clicking the check mark next to his response so others with similar issues will turn to this post for help. (and you both get karma points too :D) Thanks!

Patrick