topic Re: Install Unable to launch Splunk's Pre Flight Checks in Getting Data In

Install Unable to launch Splunk's Pre Flight Checks

szoock — Fri, 10 Jan 2014 15:23:40 GMT

I'm trying to install splunk 64bit on Windows 7. Everything seems to work up until the Pre Flight Check. I recieve the following error:

Splunk Install er was unable to launch Splunk's Pre Flight Checks. Error Code 10

Re: Install Unable to launch Splunk's Pre Flight Checks

lukejadamec — Fri, 10 Jan 2014 15:40:42 GMT

Try starting it from the commandline with cmd run as administrator, and see if you get any additional information.
"c:\program files\splunk\bin\splunk.exe" start

Re: Install Unable to launch Splunk's Pre Flight Checks

szoock — Fri, 10 Jan 2014 15:44:04 GMT

Thanks for the answer, but the install rolls back and splunk.exe is not in the bin folder.

I have run the install as an administrator and I receive the same results

Re: Install Unable to launch Splunk's Pre Flight Checks

lukejadamec — Fri, 10 Jan 2014 15:47:59 GMT

You can also check the splunkd.log - search for "win-service"

c:\program files\splunk\var\log\splunk\splunkd.log

Re: Install Unable to launch Splunk's Pre Flight Checks

lukejadamec — Fri, 10 Jan 2014 15:53:50 GMT

If you're using the msi, run the msi from a cmd prompt that is run as administrator.
c:\pathtomsi\splunkxxxxx.msi

Re: Install Unable to launch Splunk's Pre Flight Checks

lukejadamec — Fri, 10 Jan 2014 15:54:27 GMT

windows 7 and 2k8r2 can be a pain.

Re: Install Unable to launch Splunk's Pre Flight Checks

szoock — Fri, 10 Jan 2014 16:45:15 GMT

Thanks! After looking at the log I was able to fix the problem and install. It said that the file was already in use. I manually deleted the files and folders and cleaned the registry. Then restarted the machine and i was able to install.

Thanks for the help!