topic Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6 in Getting Data In

There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

chaoslodge — Tue, 08 Oct 2013 17:06:59 GMT

I upgraded a Windows 2008 R2 instance of Splunk 5.05 to Splunk 6 over the weekend. Prior to that I had been working on getting the AD application up and running along with setting up the AD Monitoring Data Input.

After the update, when I go to edit Data Inputs, I am confronted with the following error message on a red background

"There was an error retrieving the configuration, can not process this page."

This is only happening on some Data Input management/settings pages. It does not happen on the Files and Directories management page but does on AD monitioring, Registry monitoring, etc,...

Cheers and thanks in advance.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

skylasam_splunk — Mon, 28 Sep 2020 14:55:36 GMT

Please cut/paste the contents of the following files - $SPLUNK_HOME\etc\apps\launcher\local\admon.conf and $SPLUNK_HOME\etc\apps\launcher\local\regmon-filters.conf and $SPLUNK_HOME\etc\apps\launcher\local\inputs.conf.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

chaoslodge — Mon, 28 Sep 2020 14:55:49 GMT

$SPLUNK_HOMEetcappslauncherlocaladmon.conf -- no file of that name$SPLUNK_HOMEetcappslauncherlocalregmon-filters.conf -- no file of that name$SPLUNK_HOMEetcappslauncherlocalinputs.conf. -- as follows[splunktcp://9997][monitor://E:SplunketcappsSplunk_TA_windowsdefaultinputs.conf]
disabled = false
followTail = 0
sourcetype = config_fileI will throw this in additionally.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

chaoslodge — Wed, 09 Oct 2013 12:17:41 GMT

Somehow, using this URL
https://win2008server:8000/en-US/manager/system/data/inputs/ad?app_only=True&msgid=9220000.887334597624

I am able to get to the data inputs for Active Directory
Using this link,
https://win2008server:8000/en-US/manager/search/admin/win-admon
which is the one arrived at going through the menu from the start page, brings the error up

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

gholbrook — Fri, 11 Oct 2013 01:00:20 GMT

sigh. I've got a similar issue and am still looking for a solution. I'm now under the distinct impression that the 6.0 release wasn't ready.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

tradevine — Fri, 11 Oct 2013 02:06:15 GMT

I get the same error message after upgrading to Splunk 6 and trying to go into 'remote event log collections' and 'remote performance monitoring' from the Data Inputs screen.

Strangely enough though, if I click Add Data I can create new inputs, and it seems to still acknowledge the existing Event Logs and Perfmon entries.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

chaoslodge — Fri, 11 Oct 2013 03:20:46 GMT

That is what works for me too. Thus the differing URLs I posted. While we are all feeling the pain, I am glad this is not an isolated incident.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

chaoslodge — Fri, 11 Oct 2013 03:23:19 GMT

What other apps are you guys running? I do not seem to have this issue at home where I am running a stripped down applicationless free licensed version. It is only at work on the Windows instance (as far as I know, no squawks from the Linux guys).

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

tradevine — Fri, 11 Oct 2013 03:25:48 GMT

DB connect, plus I've created a custom app with a series of Filemonitors, SQL queries etc. All of my input.conf config's are stored within the custom app so i can create a backup of it.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

rbal_splunk — Mon, 18 Nov 2013 17:33:30 GMT

Issue is resolved with dbx app version 1.1.1 using Splunk 6.0

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

shawn_smith — Wed, 26 Mar 2014 13:38:40 GMT

I am seeing the same issue when trying to get into all my management consoles. We are running our splunk instances on Red Hat. Here is an example, I went into access control, I click on Authentication Method and it sends me to the settings page. When I click on "configure Splunk to use LDAP and Map Groups" I get the same error.
This was a fresh install on new servers started with Splunk 6.0, everything worked fine. we upgraded to Splunk 6.01 - everything worked fine again. Recently I upgraded our Splunk instances to Splunk 6.0.2 and that is when we started having the issues.
Yes other management pages do the same thing. I can't get into several different ones. This is happening only on my two search heads - we are running search head pooling on NFS. Oddly enough same process on my cluster master and 3 index peers - all work fine.

Re: There was an error retrieving the configuration, can not process this page. After upgrade to Splunk6

JoshWhaley — Fri, 01 Apr 2016 14:42:53 GMT

I'm running on Splunk 6.3.1 with DB Connect version 1.1.6, and DB Connect v2 version 2.1.0. Having the same issues you describe here. Did you ever find an answer to your question?