topic Installing splunkforwarder msi with error: This installation package could not be opened...verify it's a valid Windows Installer Package in Getting Data In

Installing splunkforwarder msi with error: This installation package could not be opened...verify it's a valid Windows Installer Package

Ellen — Thu, 31 Mar 2011 08:48:02 GMT

I downloaded the Windows 2008 64-bit Universal Forwarder without error but when I run splunkforwarder-4.2-96430-x64-release.msi, I get the following Windows Installer message:

"This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

Also tried this on another Windows 2008 VM image and saw the Windows Installer message: "This installation package is not supported by this processor type. Contact your product vendor."

Is there something special with the Universal Forwarder installation?

Re: Installing splunkforwarder msi with error: This installation package could not be opened...verify it's a valid Windows Installer Package

Ellen — Thu, 31 Mar 2011 08:48:56 GMT

The Universal Forwarder is supported under the same system requirements as core Splunk. The following links will provide further details.

http://www.splunk.com/base/Documentation/latest/Installation/Systemrequirements
http://www.splunk.com/base/Documentation/latest/Deploy/Deploymentoverview

The Windows Installer correctly reported the error due to a corrupted download of the msi file. While there was no download error message, the lack of disk space was a factor in the partially downloaded file.

Disk space was made available and a retry of the download resulted in a successful run and installation of the Universal Forwarder.