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    <title>topic Re: SolarWinds add-on not working in Getting Data In</title>
    <link>https://community.splunk.com/t5/Getting-Data-In/SolarWinds-add-on-not-working/m-p/681934#M113933</link>
    <description>&lt;P&gt;Check if this is the same issue:&amp;nbsp;&lt;A href="https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-TA-New-Relic-Insight-not-ingesting-data/m-p/528756" target="_blank"&gt;https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-TA-New-Relic-Insight-not-ingesting-data/m-p/528756&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 26 Mar 2024 01:22:29 GMT</pubDate>
    <dc:creator>KendallW</dc:creator>
    <dc:date>2024-03-26T01:22:29Z</dc:date>
    <item>
      <title>SolarWinds add-on not working</title>
      <link>https://community.splunk.com/t5/Getting-Data-In/SolarWinds-add-on-not-working/m-p/680841#M113749</link>
      <description>&lt;P&gt;I'm on Splunk Enterprise 9.1.3, and I've configured the add-on (no proxy) with the SolarWinds server name, port, and credentials.&amp;nbsp; I've configured the inputs, and I see nothing.&amp;nbsp; Running tcpdump shows no traffic to the SolarWinds server or the configured port.&lt;/P&gt;&lt;P&gt;This is what I see in the log:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;LI-CODE lang="markup"&gt;2024-03-14 19:55:48,630 +0000 log_level=ERROR, pid=3098123, tid=Thread-4, file=ta_data_collector.py, func_name=index_data, code_line_no=113 | [stanza_name="ics_query"] Failed to index data
Traceback (most recent call last):
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/splunktacollectorlib/data_collection/ta_data_collector.py", line 109, in index_data
    self._do_safe_index()
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/splunktacollectorlib/data_collection/ta_data_collector.py", line 129, in _do_safe_index
    self._client = self._create_data_client()
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/splunktacollectorlib/data_collection/ta_data_collector.py", line 99, in _create_data_client
    self._data_loader.get_event_writer())
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/splunktacollectorlib/ta_cloud_connect_client.py", line 20, in __init__
    from ..core.pipemgr import PipeManager
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/core/__init__.py", line 1, in &amp;lt;module&amp;gt;
    from .engine import CloudConnectEngine
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/core/engine.py", line 6, in &amp;lt;module&amp;gt;
    from .http import HttpClient
  File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/core/http.py", line 26, in &amp;lt;module&amp;gt;
    'http_no_tunnel': socks.PROXY_TYPE_HTTP_NO_TUNNEL,
AttributeError: module 'socks' has no attribute 'PROXY_TYPE_HTTP_NO_TUNNEL'&lt;/LI-CODE&gt;&lt;P&gt;I'd appreciate any help in getting this working.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2024 14:04:07 GMT</pubDate>
      <guid>https://community.splunk.com/t5/Getting-Data-In/SolarWinds-add-on-not-working/m-p/680841#M113749</guid>
      <dc:creator>ilhwan</dc:creator>
      <dc:date>2024-03-15T14:04:07Z</dc:date>
    </item>
    <item>
      <title>Re: SolarWinds add-on not working</title>
      <link>https://community.splunk.com/t5/Getting-Data-In/SolarWinds-add-on-not-working/m-p/681934#M113933</link>
      <description>&lt;P&gt;Check if this is the same issue:&amp;nbsp;&lt;A href="https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-TA-New-Relic-Insight-not-ingesting-data/m-p/528756" target="_blank"&gt;https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-TA-New-Relic-Insight-not-ingesting-data/m-p/528756&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 26 Mar 2024 01:22:29 GMT</pubDate>
      <guid>https://community.splunk.com/t5/Getting-Data-In/SolarWinds-add-on-not-working/m-p/681934#M113933</guid>
      <dc:creator>KendallW</dc:creator>
      <dc:date>2024-03-26T01:22:29Z</dc:date>
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