topic Re: How do I Download and Setup DB Connect? in Getting Data In

How do I Download and Setup DB Connect?

splunkcol — Fri, 21 Jul 2023 16:13:41 GMT

Hello again, I am back to ask for your help, I feel that DB Connect is a headache, I am very confused about its configuration in the part where the errors appear in red at the top where I understand that a step must be done at the driver level.

I just need these errors that appear at the top to disappear to be able to configure the identities, connections and inputs where I have no doubt, my problem is basically in these errors that appear at the top.

The documentation is only clear for those who have already done the process but for those who are just starting with these first configurations it is very confusing, they are texts full of hyperlinks to other documents and you end up with 5 or 10 other related documents.

To start removing these errors, what should I do next?

Note: As far as possible please do not share with me links to documentation, I have read them and I have not helped at all, if there is someone who could explain to me as simple as possible I would appreciate it.

Re: How do I Download and Setup DB Connect?

caiosalonso — Wed, 26 Jul 2023 01:26:33 GMT

Hi @splunkcol,

Usually when I get this kind of erros in red at the top of the app they are related to Java.

In the Configuration > Settings tab, your JRE Installation Path matches the current path of JRE in your server? I would start troubleshooting this step.

Re: How do I Download and Setup DB Connect?

splunkcol — Tue, 05 Sep 2023 20:46:40 GMT

The problem turned out to be that since I have the Add-on on a Heavy Forwarder and in this Splunk I only place the Forwarding license, it turns out that the DB Connect already needs something called KVStore or something like that works that is only available with a paid license.

After asking for support I was provided with a free license and the problem was solved.