topic Re: DB Connect "Cannot Communicate with task server, please check your settings" in Getting Data In

DB Connect "Cannot Communicate with task server, please check your settings"

splunkcol — Tue, 20 Sep 2022 19:05:33 GMT

Hello,

I have installed the DB Connect add-on, after restarting and logging into the APP, it keeps loading indefinitely until the error message appears.

I have gone through all the threads related to this error message but none of them have helped me to solve the problem.

root@myhost:/usr# java -version
openjdk version "1.8.0_242"
OpenJDK Runtime Environment (build 1.8.0_242-8u242-b08-1~deb9u1-b08)
OpenJDK 64-Bit Server VM (build 25.242-b08, mixed mode)

index=_internal sourcetype=dbx*

Re: DB Connect "Cannot Communicate with task server, please check your settings"

isoutamo — Tue, 20 Sep 2022 20:39:38 GMT

you must add path to Java jvm on DB Connect configuration even you can see correct java output on cmd line. The correct path could be different on your environment based on used Java package.

r. Ismo

Re: DB Connect "Cannot Communicate with task server, please check your settings"

splunkcol — Tue, 20 Sep 2022 20:50:39 GMT

Hello

Thank you for answering, is it here?

Re: DB Connect "Cannot Communicate with task server, please check your settings"

isoutamo — Wed, 21 Sep 2022 07:41:26 GMT

That's correct place. Just add JRE Installation Path like /opt/java/jdk/jre. My hint is to avoid version number here or otherwise after JDK has updated DBX cannot found it anymore as path has changed.