https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400881#M6907 <P>How have you tried to reach Sales? It would be helpful to know what's not working.</P> Tue, 14 Aug 2018 00:02:41 GMT ChrisG 2018-08-14T00:02:41Z https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400880#M6906 <P>with the difficulty of reaching sales i figured i would ask here. if i get a perpetual license, how long can i continue to use the software after the first year if i choose not to continue the support?</P> <P>i mean.. can i just "go alone + public support" after the first year? or do i need to continue the support for ... something?</P> Mon, 13 Aug 2018 22:29:55 GMT https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400880#M6906 moorvogi 2018-08-13T22:29:55Z https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400881#M6907 <P>How have you tried to reach Sales? It would be helpful to know what's not working.</P> Tue, 14 Aug 2018 00:02:41 GMT https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400881#M6907 ChrisG 2018-08-14T00:02:41Z https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400882#M6908 <P>I had been using the form to have a sales rep contact me. I filled it out 5-6 times over the last 2 months to no avail. I even tried calling but went to voicemail.</P> <P>Eventually, someone DID call me back... from Canada. He then forwarded my info to a regional rep whom contacted me a few days later. She has been amazingly helpful. It takes several hours for replies but that's fine really, it's not months/days.</P> <P>I feel the question is still worth posting on "answers" in case others have the same question. I've seen pages that say it's a requirement for the first year but other information tends to lean toward the ongoing requirement of support fees.</P> Tue, 14 Aug 2018 11:34:24 GMT https://community.splunk.com/t5/Splunk-Dev/hard-time-reaching-sales/m-p/400882#M6908 moorvogi 2018-08-14T11:34:24Z