topic Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed in Splunk Dev

Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

anshanno — Tue, 16 Aug 2016 14:37:44 GMT

I am trying to connect using the example:

import splunklib.client as client

# Create a Service instance and log in 
with client.connect(
        host="http://myhost",
        port=0000,
        username="me",
        password="my password") as conn:
    # Print installed apps to the console to verify login
    for app in conn.apps:
        print app.name

But I am getting the following error:

Traceback (most recent call last):
  File "C:/Users/anshanno/PycharmProjects/splunkTest/splunkSDKtest.py", line 8, in <module>
    password="my password") as conn:
  File "C:\Python27\lib\site-packages\splunk_sdk-1.6.0-py2.7.egg\splunklib\client.py", line 321, in connect
    s.login()
  File "C:\Python27\lib\site-packages\splunk_sdk-1.6.0-py2.7.egg\splunklib\binding.py", line 857, in login
    cookie="1") # In Splunk 6.2+, passing "cookie=1" will return the "set-cookie" header
  File "C:\Python27\lib\site-packages\splunk_sdk-1.6.0-py2.7.egg\splunklib\binding.py", line 1201, in post
    return self.request(url, message)
  File "C:\Python27\lib\site-packages\splunk_sdk-1.6.0-py2.7.egg\splunklib\binding.py", line 1218, in request
    response = self.handler(url, message, **kwargs)
  File "C:\Python27\lib\site-packages\splunk_sdk-1.6.0-py2.7.egg\splunklib\binding.py", line 1357, in request
    connection.request(method, path, body, head)
  File "C:\Python27\lib\httplib.py", line 1053, in request
    self._send_request(method, url, body, headers)
  File "C:\Python27\lib\httplib.py", line 1093, in _send_request
    self.endheaders(body)
  File "C:\Python27\lib\httplib.py", line 1049, in endheaders
    self._send_output(message_body)
  File "C:\Python27\lib\httplib.py", line 893, in _send_output
    self.send(msg)
  File "C:\Python27\lib\httplib.py", line 855, in send
    self.connect()
  File "C:\Python27\lib\httplib.py", line 1266, in connect
    HTTPConnection.connect(self)
  File "C:\Python27\lib\httplib.py", line 832, in connect
    self.timeout, self.source_address)
  File "C:\Python27\lib\socket.py", line 557, in create_connection
    for res in getaddrinfo(host, port, 0, SOCK_STREAM):
socket.gaierror: [Errno 11004] getaddrinfo failed

Has anyone else experienced this or know what is causing the issue? I have replaced my connection info for obvious reasons 🙂

Any help is appreciated.

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

thejeffreystone — Tue, 16 Aug 2016 15:58:49 GMT

I believe that error means it couldn't resolve/reach your host.

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

anshanno — Tue, 16 Aug 2016 16:43:12 GMT

EDIT: I had the wrong port and my user doesn't have privileges

Thanks @thejeffreystone! Yeah, I saw that in my search before I posted here. The solution that they gave was to use the IP address which threw the same error for me. I probably Should have included this in my question.

If it cannot find the host could that indicate an issue with permissions?

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

thejeffreystone — Tue, 16 Aug 2016 18:13:34 GMT

or perhaps a firewall/routing issue somewhere. I was suspecting dns when I first read it, but you already disproved that. It's been a while since I encountered that in python. I did some testing in one of the example scripts and can't get the same error. So perhaps in this context its not resolution but something else. I think it is for sure in your connection attempt.

When I pass bad host names I get:

for res in getaddrinfo(host, port, 0, SOCK_STREAM):
socket.gaierror: [Errno 8] nodename nor servname provided, or not known

I'm using python 2.7.11 for reference and the same version of the sdk.

So now I am not so sure. I tested connecting to splunk cloud and to a local instance using the .splunkrc file and the stail.py example in the sdk.

I couldn't get your script to work. But I modified the info.py script provided to provide the connection info in the script. Not sure if this will format right:

from splunklib.client import connect
from splunklib.results import ResultsReader

 # Create a Service instance and log in
service = connect(
    host='host.com',
    port=8089,
    username='admin',
    password='mypass')

content = service.info
for key in sorted(content.keys()):
    value = content[key]
    if isinstance(value, list):
        print "%s:" % key
        for item in value: print "    %s" % item
    else:
        print "%s: %s" % (key, value)

print "Settings:"
content = service.settings.content
for key in sorted(content.keys()):
    value = content[key]
    print "    %s: %s" % (key, value)

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

thejeffreystone — Tue, 16 Aug 2016 18:21:47 GMT

haha...I was working on my response and didnt see you have found it. Glad you got it.

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

anshanno — Tue, 16 Aug 2016 18:27:46 GMT

Sorry to waste your time. It wouldn't let me post an update because I don't have enough rep.

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

thejeffreystone — Tue, 16 Aug 2016 18:29:49 GMT

No waste. I learned a new way of doing something.

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

gestenssoro — Wed, 01 Feb 2017 18:04:44 GMT

I am having the same error: "gaierror: [Errno 11004] getaddrinfo failed"

However, none of the suggestions here have helped me resolve it. Here's my code:

import os
import splunklib.client as client  

service = client.connect(host='https://<my_company_login_portal>.splunkcloud.com',
                            port=8089,
                            username=os.environ['SPLUNK_USERNAME'],
                            password=os.environ['SPLUNK_PASSWORD'])

I've confirmed that:

My user account has permissions to connect
A firewall is not blocking the requests
Port 8089 is open on splunk's end

Any direction on this error is appreciated. Thanks!

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

anshanno — Wed, 01 Feb 2017 18:09:40 GMT

What is the error that you are getting?

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

anshanno — Wed, 01 Feb 2017 18:12:18 GMT

Actually, try this

from splunklib.client import connect as client
import os

service = client(host='https://<my_company_login_portal>.splunkcloud.com',
                         port=8089,
                         username=os.environ['SPLUNK_USERNAME'],
                         password=os.environ['SPLUNK_PASSWORD'])

Re: Python SDK connection error: socket.gaierror: [Errno 11004] getaddrinfo failed

gestenssoro — Thu, 02 Feb 2017 16:13:30 GMT

Your code is the same as what I have above. I tried it anyways. Still didn't work. 😞