topic Re: The Client forwarder management not showing the clients in Deployment Architecture

The Client forwarder management not showing the clients

AAlhabba — Sun, 11 Feb 2024 05:41:19 GMT

Dears,

After upgraded Splunk from 9.1.2 version to 9.2.0 version, the deployment server not showing the clients, but Splunk receiving logs from clients, and also the client agents showing on all Splunk servers under setting --> Forwarder Managment except Deployment server, I don't know how that occurred, I didn't change anything.

Kindly your support for that.

Best Regards,

Re: The Client forwarder management not showing the clients

PickleRick — Sun, 11 Feb 2024 19:48:05 GMT

Thereare no miracles. If they are showing in the Forwarder Management section on a server different than your designated DS, they must have been pointed there somehow. Check your deployment server definition on your forwarders.

Re: The Client forwarder management not showing the clients

landrujw — Mon, 12 Feb 2024 21:24:06 GMT

We are experiencing the same thing. The clients are showing up in the client_events logs checking in and phoning home on the deployment server. But after updating to 9.2 they aren't appearing under the Settings>Forwarder Management page on the DS. We have not made any changes to the forwarders yet.

Re: The Client forwarder management not showing the clients

AAlhabba — Tue, 13 Feb 2024 05:18:24 GMT

Hi,

Did you open case with Splunk support about this issue, I already opened still Splunk support trying to resolve it.

Best Regards,

Re: The Client forwarder management not showing the clients

AAlhabba — Tue, 13 Feb 2024 06:04:02 GMT

Dears,

I have resolved the issue by adding below configuration under outputs.conf in the deployment server, then restart splunk service in the deployment server.

[indexAndForward]

index = true

selectiveIndexing = true

You can see below URL:

Upgrade pre-9.2 deployment servers - Splunk Documentation

Re: The Client forwarder management not showing the clients

landrujw — Tue, 13 Feb 2024 14:31:51 GMT

Applying the stanza you referenced below worked for us as well:

[indexAndForward]
index = true
selectiveIndexing = true

Thanks!

Re: The Client forwarder management not showing the clients

AJ_splunk1 — Mon, 04 Mar 2024 19:18:17 GMT

Does this work with splunk cloud as well? WE have splunk onprem deployment server, indexers are all in the cloud and experiencing the same where clients are not showing up after an update to 9.2.x. They are phoning home however as per the logs

Re: The Client forwarder management not showing the clients

AJ_splunk1 — Mon, 04 Mar 2024 19:48:34 GMT

nvm figured it out. It was the output.conf in this app - etc/apps/SplunkDeploymentServerConfig. Documentation is a bit confusing for this

Re: The Client forwarder management not showing the clients

learningmode — Mon, 04 Mar 2024 20:03:01 GMT

Hi @AJ_splunk1, just a heads-up that https://docs.splunk.com/Documentation/Splunk/9.2.0/Updating/Upgradepre-9.2deploymentservers states that " In particular, there is a new system-generated app, etc/apps/SplunkDeploymentServerConfig, which contains configuration files necessary to the proper functioning of the deployment server. Do not alter this directory or its files in any way."

I chose to implement the 9.2 fix (also shown on the page link above) as a separate app in \etc\apps on the ds and just called something like "Fix_DSClientList" so it's more obvious there's a modification in place.

I hope that helps.

Re: The Client forwarder management not showing the clients

mykol_j — Mon, 25 Mar 2024 15:49:10 GMT

FWIW, happening here as well, with 9.2.0.1.

Checked all The Things mentioned in that doc everyone keeps referencing, including those stanzas mentioned numerous times here.

Another symptom of mine is that the ForwarderManager (deployer) doesn't appear in my monitored servers in the SplunkManager (aka Master).

Re: The Client forwarder management not showing the clients

ccsfdave — Thu, 18 Apr 2024 17:59:16 GMT

Any luck with support? I tried the outputs.conf solution in this thread but it doesn't seem to have worked.

Pre-upgrade from 9.0.x to 9.2.1 I had 300ish clients in my DS. right now only 14 are showing up.

Thanks,

Dave

Re: The Client forwarder management not showing the clients

JRW — Fri, 14 Jun 2024 15:44:15 GMT

Another fix to try is as follows:

Find your distsearch.conf and then find the stanza that has default = true in it. In that stanza, make sure localhost:localhost is listed in the setting below

servers =

For example, it was like this before:

distributedSearch:testgroup1
default = true
servers = somehostname.company.com

Once you find that stanza, add localhost to make it look like this (and it's literal in that it's simply localhost:localhost)

distributedSearch:testgroup1
default = true
servers = somehostname.company.com, localhost:localhost

Restart the DS and from the internal thread within a few minutes/hours the clients should start to populate again

Re: The Client forwarder management not showing the clients

mykol_j — Thu, 16 May 2024 13:28:22 GMT

This is nuts. Go figure.

I ended up fixing this my removing the "Deployment Server" role from the system, saving it, then adding it back, restarting the service, bam! Fixed.

I'd rather be lucky than good...

Re: The Client forwarder management not showing the clients

andrewtrobec — Fri, 14 Jun 2024 15:24:47 GMT

Boy am I glad to have found this thread. Got my problem solved, thank you so much ❤️

Re: The Client forwarder management not showing the clients

kell_cena — Wed, 26 Jun 2024 17:58:48 GMT

@AAlhabba , thank you for the solution .Worked like a charm.

Re: The Client forwarder management not showing the clients

JoshuaJJ — Fri, 28 Jun 2024 17:56:52 GMT

This is not working for me 😞

I have the app in place on my DS (/etc/apps/DS_Fix/local/outputs.conf

Re: The Client forwarder management not showing the clients

JoshuaJJ — Fri, 28 Jun 2024 18:07:41 GMT

Hmmm, are you talking about the role defined within the Monitoring Console? I am having tons of issues resolving this.

Re: The Client forwarder management not showing the clients

jmcnee — Wed, 10 Jul 2024 05:45:42 GMT

This was so helpful and fixed my problem, thankyou very much!

Re: The Client forwarder management not showing the clients

computermathguy — Wed, 04 Sep 2024 17:01:55 GMT

Created a local directory within the SplunkDeploymentServerConfig app. Added the outputs.conf

/opt/splunk/etc/apps/SplunkDeploymentServerConfig/local/outputs.conf [indexAndForward] index = true selectiveIndexing = true

Clients started reporting to the DS after restarting Splunk. Thankful I found this thread.

Re: The Client forwarder management not showing the clients

R15 — Wed, 04 Sep 2024 14:59:25 GMT

Careful, the linked documentation page says not to modify that app in any way.