topic Re: Deployment Server showing clients as not phoning home in Deployment Architecture

Deployment Server showing clients as not phoning home

siva_cg — Wed, 01 Aug 2018 13:52:55 GMT

Hi All,

Today, I have upgraded the Splunk version to 7.1.2 in my lab environment which contains 20 Universal forwarders with Indexer Clustered and distributed Search Head.
Since the upgrade, Status of Deployment Clients is showing as last phone home 5min ago. But clients are phoning home and sending logs as well. Do I need to make any changes in files or is it a known issue? Thanks in advance.

Re: Deployment Server showing clients as not phoning home

sudosplunk — Wed, 01 Aug 2018 15:28:23 GMT

Can you check what is the value for phoneHomeIntervalInSecs in deploymentclient.conf?

Re: Deployment Server showing clients as not phoning home

siva_cg — Wed, 01 Aug 2018 15:54:02 GMT

Hi @nittala_surya,
It is default value, we didn't change anything

Re: Deployment Server showing clients as not phoning home

burwell — Wed, 14 Nov 2018 21:10:29 GMT

Hi @siva_cg did you ever resolve this? We are seeing similar issues.

Re: Deployment Server showing clients as not phoning home

DavidHourani — Wed, 14 Nov 2018 23:39:42 GMT

Hi There,

It could be a checksum error from your UF's. Could you please share any errors you may have in _internal regarding phone home ?

You could try going on one of the UF's deleting the instance.cfg file from splunkforwarder/etc and restarting.

Cheers,
David

Re: Deployment Server showing clients as not phoning home

siva_cg — Thu, 15 Nov 2018 10:26:57 GMT

Hi @burwell,

I restarted all the servers (UF's) using a dummy app and it started showing as expected.