topic Re: Encountered error 'Cannot connect to proxy', error(97, 'Address family not supported by protocol')' while uploading data in Splunk Enterprise

Encountered error 'Cannot connect to proxy', error(97, 'Address family not supported by protocol')' while uploading data

JohannLiebert92 — Tue, 14 Feb 2017 02:08:32 GMT

Hi everyone,

One of my client encountered the above error while trying to upload a csv file into Splunk. Has anyone else encountered this issue before? Any feedbacks are much appreciated!

Thanks

Re: Encountered error 'Cannot connect to proxy', error(97, 'Address family not supported by protocol')' while uploading data

jkat54 — Tue, 14 Feb 2017 02:48:36 GMT

sounds like their proxy server doesn't allow them to upload csv files to the Splunk server. They should work with their proxy or security team to whitelist the Splunk server.

Re: Encountered error 'Cannot connect to proxy', error(97, 'Address family not supported by protocol')' while uploading data

JohannLiebert92 — Mon, 27 Feb 2017 07:50:06 GMT

Hi,

In the end I solved the issue by following the answer here:

https://answers.splunk.com/answers/210955/data-uploader-why-am-i-receiving-a-cannot-connect.html

Setting no_proxy=127.0.0.1,localhost in splunk-launch.conf

Thanks!

Re: Encountered error 'Cannot connect to proxy', error(97, 'Address family not supported by protocol')' while uploading data

JohannLiebert92 — Mon, 27 Feb 2017 08:00:20 GMT

Hi jkat54,

Thanks for the suggestion. In the end we solved the issue by setting

no_proxy=127.0.0.1,localhost in splunk-launch.conf

Thanks!