topic Splunk Addon builder error Internal Value can only contain alphanumeric characters and underscores. in Splunk Enterprise

Splunk Addon builder error Internal Value can only contain alphanumeric characters and underscores.

Vardhan — Tue, 27 Jul 2021 17:11:30 GMT

Hi,

I am trying to build a alert action where I have an drop down with fixed values. But when I am passing the data to internal value . I am getting error like Internal Value can only contain alphanumeric characters and underscores. How to resolve this issue can anyone help?

Internal Value: 4-Minor/Localized

Re: Splunk Addon builder error Internal Value can only contain alphanumeric characters and underscores.

richgalloway — Tue, 27 Jul 2021 18:57:20 GMT

I'm not an AoB user, but it seems pretty straightforward to me. Use only alphanumerics and underscores in the "Internal Value" box. "4_Minor_Localized" in your example. Since it's internal it doesn't have to be pretty and the lack of special characters will avoid other nasty surprises.

Re: Splunk Addon builder error Internal Value can only contain alphanumeric characters and underscores.

Vardhan — Sat, 31 Jul 2021 14:53:43 GMT

The workaround solution is to edit the HTML file and pass the internal values with special charachters.

Path to edit: /opt/splunk/etc/app_name/default/ui/nav/alerts/custom_alert.html

<option value="4-Minor/Localized">4-Minor/Localized</option>