topic Login delay+update notification on searchheads (at least) after restart in Splunk Enterprise

Login delay+update notification on searchheads (at least) after restart

fuebel — Mon, 17 Aug 2020 08:16:36 GMT

Hi there,

I'm very new to the Splunk infrastructure. We are running 8.0.3 Enterprise and I have a thing that I do not understand. When I restart our searchheads, the first login "stalls" after entering the username/password before the GUI loads. Might also happen again later, not sure. Also, I get the "a new version is available" message after each restart, even though I tried all answers I found to disable the update checking. But I still suspect it to be the culprit.

The delay happens while waiting for data from "/en-GB/app/launcher". The searchheads try to contact 35.164.43.215:443 and 34.218.138.15:443. Our Splunk environment does not have direct internet access, so those time out (but yet, it somehow found that a new maintenance version is available?).

I have set updateCheckerBaseURL to "0" as advised by other answers (btool outputs from a searchhead):

splunk btool web list settings --debug | grep updateCheckerBaseURL
/srv/splunk/etc/apps/oediv_all_search_base/local/web.conf updateCheckerBaseURL = 0

Internet-Access is supposed to be disabled completely, I think?:

splunk btool server list applicationsManagement --debug
/srv/splunk/etc/apps/oediv_cluster_search_base/local/server.conf [applicationsManagement]
/srv/splunk/etc/apps/oediv_cluster_search_base/local/server.conf allowInternetAccess = false

What else can I do to stop it trying to access the internet? The delay is annoying but not really a desaster, I just want to understand what's happening there.

Thanks in advance, Frank

Re: Login delay+update notification on searchheads (at least) after restart

mne — Fri, 21 Aug 2020 07:57:36 GMT

I have the same problem

Re: Login delay+update notification on searchheads (at least) after restart

fuebel — Fri, 11 Sep 2020 05:18:53 GMT

At least the "update notification" part seems to be fixed now. We had the "updateCheckerBaseURL" in an app because that works for all the other web.conf settings, but when we moved it into etc/system/local/web.conf, the update notifications stopped showing up.

Still working on the login-delay.

Re: Login delay+update notification on searchheads (at least) after restart

fuebel — Fri, 11 Sep 2020 06:16:57 GMT

The other thing was that telemetry wasn't disabled.

I changed these settings in apps/splunk_instrumentation/local/telemetry.conf and now I don't have a login delay any more.

sendAnonymizedUsage = false
sendAnonymizedWebAnalytics = false
sendLicenseUsage = True
sendSupportUsage = false