topic Data Questions in Splunk Enterprise

Data Questions

kkruger711 — Thu, 02 Jul 2020 15:38:51 GMT

Good Afternoon,

Hi,

I have some questions regarding the data in the ADP Mobile client report:

How often does this data update?
Total Cumulative Users – Does this include terminated employees who previously registered for the app?
Total Active Users – what is the criteria for this? Logged on within the last 30, 60, 90 days?
It’s July 1st and I tried running data for the previous month to get June data. Nothing came up for Total active users, why is this?

Thank you!
Keri

Do you have a sheet that explains what all of the metrics mean? That would be very helpful.

Re: Data Questions

richgalloway — Thu, 02 Jul 2020 16:38:46 GMT

Where is the "ADP Mobile client report"? What app is it part of?

Re: Data Questions

kkruger711 — Thu, 02 Jul 2020 18:14:10 GMT

We use the splunk enterprise website. Below is the link that I use to log in

https://splunkprod.whc/en-US/app/mobilepm/client_report_usingsummaryindex?return_to=%2Fen-US%2Fapp%2Fmobilepm%2Fclient_report_usingsummaryindex&form.ooid.earliest=%40mon&form.ooid.latest=now&form.ooid=G3WK8PFWBKJGZRWN

I would love to discuss this over the phone if possible.

Re: Data Questions

richgalloway — Thu, 02 Jul 2020 18:55:53 GMT

splunkprod.whc doesn't resolve. Can you just describe the report?
You are aware this is a community forum, not official Splunk Support, right? There is no phone support here.

Re: Data Questions

kkruger711 — Thu, 02 Jul 2020 19:15:11 GMT

It is a Mobile App Utilization Report. It includes metrics such as:

Total Users over the Month,

Total Logins over time/month- current year

Total Active Users

Does that help?

I've tried to get support from Splunk but have not had luck.

Re: Data Questions

richgalloway — Thu, 02 Jul 2020 20:14:58 GMT

Are you sure it's a Splunk app? I see nothing in splunkbase for "ADP". If the app is provided by a third-party then you should contact that provider for support.

Re: Data Questions

kkruger711 — Wed, 08 Jul 2020 15:45:09 GMT

I sign in on my desktop. It says "Splunk>Enterprise" and then it says "App:Mobile PM".