topic Re: Log in problem in Splunk Enterprise

Log in problem

OUnl — Tue, 17 Jun 2025 13:32:21 GMT

Hello,

I am working on Education field and have started using Splunk Entp since May 18 , 2025. Yesterday 16 Jun 2025 , i faced with log in problem. I uploaded once again the version 9.4.3 and tried to log in again but same result. Admin should be the person who can solve this issue what is mentioned on the main black box.

I need a service support by admin or responsible POC. I am using VPN if this may cause to log in, this is for the technical team information.

My University email is oguz.unal@ogr.yesevi.edu.tr which i used while signing. My alternative email is

Kind regards,

Ogz

Re: Log in problem

isoutamo — Tue, 17 Jun 2025 13:51:15 GMT

this is not your University's support site. You must contact directly to their support email or chat and ask they check and fix your access issue.

r. Ismo

Re: Log in problem

OUnl — Tue, 17 Jun 2025 14:35:21 GMT

I was using my account last weeks with my edu email but what happened?

Re: Log in problem

OUnl — Tue, 17 Jun 2025 14:36:16 GMT

I am still using active email

Re: Log in problem

OUnl — Tue, 17 Jun 2025 14:40:09 GMT

Hi r. Ismo,

Thank you for your return mail but i have still my active edu email account. It is trial version needs to be completed in 60 days but i am in valid since May 18 2025 so almost 1 month passed. Who can check my account from splunk admin panel?

thank you

Re: Log in problem

livehybrid — Tue, 17 Jun 2025 15:55:02 GMT

Hi @OUnl

If this is in relation to Splunk Education then please email your query to education@splunk.com

This is a community forum and you are not guaranteed a response from the correct team.

You may wish to remove your email address from the original post to protect yourself from spam, phishing etc.

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