topic Re: Splunk Update User Password API Issue in Splunk Enterprise

Splunk Update User Password API Issue

sanket — Fri, 18 Oct 2024 09:15:44 GMT

Hello All,

We are encountering an issue with the Splunk Update Password API. When we make a request to update a user’s password, the API returns a 200 OK status code, but instead of the expected JSON response, we are receiving an HTML response. Additionally, despite the successful status code, the password is not being updated on the server.
however it was worked earlier, we have verified it's giving issue on both OnPrem and cloud instance.

splunk enterprise version: 9.3.1.0

Followed following official documentation:
https://docs.splunk.com/Documentation/Splunk/9.3.1/RESTREF/RESTaccess#authentication.2Fusers

Re: Splunk Update User Password API Issue

PickleRick — Fri, 18 Oct 2024 20:28:05 GMT

1. Are you properly providing password and oldpassword?

2. Just for the sake of clarity - you're trying to update a local user, right?

Re: Splunk Update User Password API Issue

sanket — Mon, 21 Oct 2024 03:24:50 GMT

Yes both parameters password and oldpassword are correct and yes I'm trying to update local user