topic Splunk reset license - free account in Splunk Enterprise

Splunk reset license - free account

benj851 — Wed, 15 May 2024 10:29:08 GMT

Hello,

I get Splunk Enterprise 6-month 10gb licenses., for free home use, as I use Splunk heavily at work, and try things in my home lab first. I was on vacation for some time, and let my license lapse. This caused multiple items to stop working, primarily the search feature. I added a new license this morning, but search is still restricted.

I have tried searching to request a reset license, calling to get a reset license, and submitting a support ticket for a reset license. Because I'm on a free account, nothing will allow me to actually request a reset license.

For free personal use enterprise licenses, can anyone share how to request a reset license so I can resume searching function?

Re: Splunk reset license - free account

deepakc — Wed, 15 May 2024 13:19:35 GMT

You need to re-apply for the free dev licence - there's an email in the below link, it can take while for them to send you the new lic.
https://dev.splunk.com/enterprise/dev_license

Re: Splunk reset license - free account

benj851 — Wed, 15 May 2024 13:21:28 GMT

I’ve already received and loaded the new license. I still cannot search. I assumed I needed a reset license. Can you share more information?

Re: Splunk reset license - free account

deepakc — Wed, 15 May 2024 13:28:01 GMT

Yes it looks like a reset lic, have you sent to devinfo@splunk.com

Other links that may help

https://www.splunk.com/en_us/resources/personalized-dev-test-licenses.html?locale=en_us

https://www.splunk.com/en_us/resources/personalized-dev-test-licenses/faq.html

devinfo@splunk.com

Re: Splunk reset license - free account

isoutamo — Wed, 15 May 2024 14:24:19 GMT

At least for free/trial splunk there is no unlock license for enable those searches again. I suppose that it will be the same situation for dev and dev/test licenses too?

This leads the situation that you must remove and reinstall your splunk (or find some other hint from community, how this can solved ;-). This will remove also those over usages and licence violence information.

r. Ismo