Server error in splunk cloud

PE_InfosecTeam — Tue, 29 Dec 2020 13:04:46 GMT

Hello Splunkees,

I am setting up a Splunk Cloud account.
I started a trial account and i start to add all the data ingestion accounts and all was going well, but yesterday night i started to check how to do SSO with azure ad.

It was failing due to the acs not connecting properly as it was late, i checked if i could connect with the direct link as suggested in the sso config page in case i was locked out

I copy the URL in a safe place, and tested couple times to be sure it was working, and it was all ok.

But this morning i have an issue where, when i put the username and password correctly, it shows an error message that says " Server error " (see screenshot below)

As this is a Splunk Cloud, i have no access to the server to further diagnose, I tried to call customer support but they have no agents available, as suggested in the phone line, I left a message but would appreciate any help from the community.

Thank you

topic Server error in splunk cloud in Splunk Cloud Platform

Server error in splunk cloud