https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698400#M3231 <P><SPAN>We are partners with Splunk and the partner case link worked for me.</SPAN></P><P><A class="" href="https://splunk.my.site.com/partner/s/cases" target="_blank" rel="noopener noreferrer">https://splunk.my.site.com/partner/s/cases</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Also, if it's urgent, you could just the phone to open a case:</SPAN></P><P><A href="https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support" target="_blank" rel="noopener">https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support</A>&nbsp;</P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV><DIV class=""><DIV class=""><P>Please find the attached screenshot for reference.&nbsp;</P></DIV></DIV><P>&nbsp;</P> Fri, 06 Sep 2024 14:32:35 GMT kiran_panchavat 2024-09-06T14:32:35Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698185#M3227 <P>Me and other colleagues are not able to access Splunk Support Portal for days, receiving a 404 error.</P><P>We have tried different links:</P><P><A href="https://splunk.my.site.com/customer/s/" target="_blank" rel="noopener">https://splunk.my.site.com/customer/s/</A></P><P><A href="https://splunk.my.site.com/partner/s/" target="_blank" rel="noopener">https://splunk.my.site.com/partner/s/</A></P><P>But non of them are working.</P><P>This means we cannot access Entitlements or open and manage Cases.</P><P>Is anyone having the same problem?</P> Wed, 04 Sep 2024 10:17:17 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698185#M3227 solg 2024-09-04T10:17:17Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698331#M3228 <P>I'm having similar issue. Any fix yet?</P> Thu, 05 Sep 2024 19:43:13 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698331#M3228 bendeloitte 2024-09-05T19:43:13Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698392#M3229 <P>Hello&nbsp;<a href="https://community.splunk.com/t5/user/viewprofilepage/user-id/271874">@solg</a>&nbsp;&nbsp;<a href="https://community.splunk.com/t5/user/viewprofilepage/user-id/266253">@bendeloitte</a>&nbsp;</P><P>Go to the&nbsp;<A href="https://partners.splunk.com" target="_blank">https://partners.splunk.com </A>and select "My Cases".&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kiran_panchavat_0-1725629711136.png" style="width: 400px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/32568iB71B6777CD1A3B51/image-size/medium?v=v2&amp;px=400" role="button" title="kiran_panchavat_0-1725629711136.png" alt="kiran_panchavat_0-1725629711136.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 06 Sep 2024 13:35:18 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698392#M3229 kiran_panchavat 2024-09-06T13:35:18Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698397#M3230 <P>Hello,</P><P>Already tried with different browsers, but Partner portal is also not working.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="csolergonz_1-1725632727750.png" style="width: 400px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/32570i1148175046B5CF95/image-size/medium?v=v2&amp;px=400" role="button" title="csolergonz_1-1725632727750.png" alt="csolergonz_1-1725632727750.png" /></span></P><P>&nbsp;</P> Fri, 06 Sep 2024 14:26:42 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698397#M3230 csolergonz 2024-09-06T14:26:42Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698400#M3231 <P><SPAN>We are partners with Splunk and the partner case link worked for me.</SPAN></P><P><A class="" href="https://splunk.my.site.com/partner/s/cases" target="_blank" rel="noopener noreferrer">https://splunk.my.site.com/partner/s/cases</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Also, if it's urgent, you could just the phone to open a case:</SPAN></P><P><A href="https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support" target="_blank" rel="noopener">https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support</A>&nbsp;</P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV><DIV class=""><DIV class=""><P>Please find the attached screenshot for reference.&nbsp;</P></DIV></DIV><P>&nbsp;</P> Fri, 06 Sep 2024 14:32:35 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Unable-to-access-Support-Portal-for-days/m-p/698400#M3231 kiran_panchavat 2024-09-06T14:32:35Z