topic Re: Adding IP address to spunk cloud in Splunk Cloud Platform

Adding IP address to spunk cloud

abhimanyubajaj9 — Fri, 09 Aug 2024 21:06:07 GMT

Hi team,

New user here.

I was going through https://docs.splunk.com/Documentation/SplunkCloud/9.2.2403/Admin/ConfigureIPAllowList

I have the sc_admin role, I have also enabled token authentication and my splunk cloud version is greater then 8.2.2201

I wanted to add certain IP address to allow list, However I don't see the option to add IP address (screenshot attached)

Re: Adding IP address to spunk cloud

isoutamo — Fri, 09 Aug 2024 22:43:35 GMT

Do you have Victoria or Classic experience?
You could check it from support -> about or something similar on SCP GUI.

Re: Adding IP address to spunk cloud

abhimanyubajaj9 — Mon, 12 Aug 2024 16:30:08 GMT

Thank you Isoutamo. I have Classic experience.

Re: Adding IP address to spunk cloud

isoutamo — Mon, 12 Aug 2024 17:00:56 GMT

You probably have configured also this https://docs.splunk.com/Documentation/SplunkCloud/latest/Security/ConfigureauthextensionsforSAMLtokens ?
Maybe it’s time for support ticket?

Re: Adding IP address to spunk cloud

abhimanyubajaj9 — Tue, 13 Aug 2024 15:12:12 GMT

Opening a Splunk Support case is not a straight forward task.
If you notice the screenshot, It asks me to provide answer to the question
"Splunk Support access to your company data" , However there is no Option to select and because of this I am unable to open a case.

Re: Adding IP address to spunk cloud

splunkdars — Wed, 23 Oct 2024 16:50:20 GMT

How did you solve this issue? I am facing same problem.