https://community.splunk.com/t5/Splunk-Cloud-Platform/Error-in-Observability-Cloud-Service-Jump-Start-Guided-Example/m-p/686824#M3034 <P>Hello,</P><P>We're having trial of Splunk Observability Cloud Service.&nbsp;&nbsp; We tried to deploy the integration guided example (the Hipster Shop app).&nbsp;&nbsp;&nbsp;&nbsp; Data graph can be seen in APM and Infrastructure, but got error in all RUM dashboards:</P><P>request to <A href="http://rum-api-service.o11y-rum/api/rum/v3/node-metrics" target="_blank" rel="noopener">http://rum-api-service.o11y-rum/api/rum/v3/node-metrics</A> failed, reason: getaddrinfo ENOTFOUND rum-api-service.o11y-rum</P><P>&nbsp;</P><P>I’m afraid if I defined those RUM related environment variables incorrectly during the deployment:</P><P>RUM_REALM=jp0</P><P>RUM_AUTH=&lt;RUM token&gt;</P><P>RUM_APP_NAME=Hipster_Shop &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ß arbitrary</P><P>RUM_ENVIRONMENT=Hipster_Shop_Jump_Start&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ß arbitrary</P><P>&nbsp;</P><P>As we haven't bought the service yet, can't submit support ticket to Splunk support...</P><P>Would anyone please help?</P><P>Thanks and Regards</P><P>&nbsp;</P> Wed, 08 May 2024 03:12:56 GMT stwong 2024-05-08T03:12:56Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Error-in-Observability-Cloud-Service-Jump-Start-Guided-Example/m-p/686824#M3034 <P>Hello,</P><P>We're having trial of Splunk Observability Cloud Service.&nbsp;&nbsp; We tried to deploy the integration guided example (the Hipster Shop app).&nbsp;&nbsp;&nbsp;&nbsp; Data graph can be seen in APM and Infrastructure, but got error in all RUM dashboards:</P><P>request to <A href="http://rum-api-service.o11y-rum/api/rum/v3/node-metrics" target="_blank" rel="noopener">http://rum-api-service.o11y-rum/api/rum/v3/node-metrics</A> failed, reason: getaddrinfo ENOTFOUND rum-api-service.o11y-rum</P><P>&nbsp;</P><P>I’m afraid if I defined those RUM related environment variables incorrectly during the deployment:</P><P>RUM_REALM=jp0</P><P>RUM_AUTH=&lt;RUM token&gt;</P><P>RUM_APP_NAME=Hipster_Shop &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ß arbitrary</P><P>RUM_ENVIRONMENT=Hipster_Shop_Jump_Start&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ß arbitrary</P><P>&nbsp;</P><P>As we haven't bought the service yet, can't submit support ticket to Splunk support...</P><P>Would anyone please help?</P><P>Thanks and Regards</P><P>&nbsp;</P> Wed, 08 May 2024 03:12:56 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Error-in-Observability-Cloud-Service-Jump-Start-Guided-Example/m-p/686824#M3034 stwong 2024-05-08T03:12:56Z