https://community.splunk.com/t5/Splunk-Cloud-Platform/Product-version-error-in-9-1-3/m-p/682774#M2930 <P><SPAN class="">I'm seeing this error from the _internal index in the web_service.log and the python.log:</SPAN></P><P><SPAN class=""><BR />"startup:116</SPAN> <SPAN class="">-</SPAN> <SPAN class=""><SPAN class="">Unable</SPAN> <SPAN class="">to</SPAN> <SPAN class="">read</SPAN> <SPAN class="">in</SPAN> <SPAN class="">product</SPAN> <SPAN class="">version</SPAN> <SPAN class="">information</SPAN></SPAN><SPAN>; </SPAN><SPAN class="">isSessionKeyDefined=True</SPAN> <SPAN class="">error=</SPAN><SPAN>[</SPAN><SPAN class="">HTTP</SPAN> <SPAN class="">401</SPAN><SPAN>] </SPAN><SPAN class="">Client</SPAN> <SPAN class="">is</SPAN> <SPAN class="">not</SPAN> <SPAN class="">authenticated"</SPAN></P><P><SPAN class="">Does anyone have more information on this error?</SPAN></P> Tue, 02 Apr 2024 16:06:45 GMT BserviR 2024-04-02T16:06:45Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Product-version-error-in-9-1-3/m-p/682774#M2930 <P><SPAN class="">I'm seeing this error from the _internal index in the web_service.log and the python.log:</SPAN></P><P><SPAN class=""><BR />"startup:116</SPAN> <SPAN class="">-</SPAN> <SPAN class=""><SPAN class="">Unable</SPAN> <SPAN class="">to</SPAN> <SPAN class="">read</SPAN> <SPAN class="">in</SPAN> <SPAN class="">product</SPAN> <SPAN class="">version</SPAN> <SPAN class="">information</SPAN></SPAN><SPAN>; </SPAN><SPAN class="">isSessionKeyDefined=True</SPAN> <SPAN class="">error=</SPAN><SPAN>[</SPAN><SPAN class="">HTTP</SPAN> <SPAN class="">401</SPAN><SPAN>] </SPAN><SPAN class="">Client</SPAN> <SPAN class="">is</SPAN> <SPAN class="">not</SPAN> <SPAN class="">authenticated"</SPAN></P><P><SPAN class="">Does anyone have more information on this error?</SPAN></P> Tue, 02 Apr 2024 16:06:45 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Product-version-error-in-9-1-3/m-p/682774#M2930 BserviR 2024-04-02T16:06:45Z