https://community.splunk.com/t5/Splunk-Cloud-Platform/Splunk-Cloud-License-question/m-p/670737#M2666 <P>&nbsp;</P><P>This is a good resource page:&nbsp;&nbsp;<A href="https://docs.splunk.com/Documentation/SplunkCloud/latest/Service/SplunkCloudservice" target="_blank">Splunk Cloud Platform Service Details - Splunk Documentation</A></P><P><STRONG>- Is there a message informing the license is about to expire?</STRONG></P><P><SPAN>You can view information about your license entitlements.&nbsp;<A href="https://docs.splunk.com/Documentation/SplunkCloud/latest/Admin/MonitoringLicenseUsage" target="_self"> Here's the docs</A> that explain that for Splunk Cloud.</SPAN></P><P><STRONG>- After the expiration date, is there any grace period provided?</STRONG></P><P>Assume no, but open a support ticket and work with your account manager on this situation.</P><P><STRONG>- In case I decide to not renew the license, are we able somehow to download the company data before its total removal? Or after my license is expired I lose all indexed data?</STRONG></P><P>Per the page under Data Handling, retrieving your data is suggested to be a Splunk Professional Services engagement, which often can mean "this is kinda hard if you're new to Splunk."&nbsp;&nbsp;</P><LI-CODE lang="markup">If you require your ingested data to be moved into your control before the termination of your subscription, this is accomplished through a Splunk Professional Services engagement. Some data can be moved into your control by enabling Dynamic Data Self-Storage to export your aged data to your Amazon S3 or Google Cloud Storage account in the same region</LI-CODE><P><SPAN>There are data egress notes on that page, too, and<A href="https://docs.splunk.com/Documentation/SplunkCloud/latest/Admin/DataSelfStorage" target="_self"> this page details </A>getting your data out of your Splunk Cloud envirnment using&nbsp;Dynamic Data Self Storage (DDSS).&nbsp; You could technically "age out" your data to your own S3 buckets, for example.<BR /><BR />This also could be a good discussion for the #splunk_cloud channel on the splunk-usergroups.slack.com workspace.</SPAN></P> Tue, 05 Dec 2023 00:22:19 GMT _JP 2023-12-05T00:22:19Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Splunk-Cloud-License-question/m-p/670709#M2665 <P>Greetings Community!</P><P>I have a question regarding the Splunk Cloud License (classic), particularly when the license expires.&nbsp;</P><P>- Is there a message informing the license is about to expire?</P><P>- After the expiration date, is there any grace period provided?</P><P>- In case I decide to not renew the license, are we able somehow to download the company data before its total removal? Or after my license is expired I lose all indexed data?</P><P>Thanks in advance any information on this matter.</P><P>Kind Regards,</P><P>Marcelo</P><P>&nbsp;</P> Mon, 04 Dec 2023 21:29:39 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Splunk-Cloud-License-question/m-p/670709#M2665 MarceloI 2023-12-04T21:29:39Z https://community.splunk.com/t5/Splunk-Cloud-Platform/Splunk-Cloud-License-question/m-p/670737#M2666 <P>&nbsp;</P><P>This is a good resource page:&nbsp;&nbsp;<A href="https://docs.splunk.com/Documentation/SplunkCloud/latest/Service/SplunkCloudservice" target="_blank">Splunk Cloud Platform Service Details - Splunk Documentation</A></P><P><STRONG>- Is there a message informing the license is about to expire?</STRONG></P><P><SPAN>You can view information about your license entitlements.&nbsp;<A href="https://docs.splunk.com/Documentation/SplunkCloud/latest/Admin/MonitoringLicenseUsage" target="_self"> Here's the docs</A> that explain that for Splunk Cloud.</SPAN></P><P><STRONG>- After the expiration date, is there any grace period provided?</STRONG></P><P>Assume no, but open a support ticket and work with your account manager on this situation.</P><P><STRONG>- In case I decide to not renew the license, are we able somehow to download the company data before its total removal? Or after my license is expired I lose all indexed data?</STRONG></P><P>Per the page under Data Handling, retrieving your data is suggested to be a Splunk Professional Services engagement, which often can mean "this is kinda hard if you're new to Splunk."&nbsp;&nbsp;</P><LI-CODE lang="markup">If you require your ingested data to be moved into your control before the termination of your subscription, this is accomplished through a Splunk Professional Services engagement. Some data can be moved into your control by enabling Dynamic Data Self-Storage to export your aged data to your Amazon S3 or Google Cloud Storage account in the same region</LI-CODE><P><SPAN>There are data egress notes on that page, too, and<A href="https://docs.splunk.com/Documentation/SplunkCloud/latest/Admin/DataSelfStorage" target="_self"> this page details </A>getting your data out of your Splunk Cloud envirnment using&nbsp;Dynamic Data Self Storage (DDSS).&nbsp; You could technically "age out" your data to your own S3 buckets, for example.<BR /><BR />This also could be a good discussion for the #splunk_cloud channel on the splunk-usergroups.slack.com workspace.</SPAN></P> Tue, 05 Dec 2023 00:22:19 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/Splunk-Cloud-License-question/m-p/670737#M2666 _JP 2023-12-05T00:22:19Z