https://community.splunk.com/t5/Splunk-Cloud-Platform/What-causes-Search-Head-Connectivity-issues/m-p/623591#M1942 <P>The list of possible actions that might cause that error is limitless.&nbsp; Fortunately, since it's Splunk Cloud you don't have to do anything other than contact Splunk Cloud Support.&nbsp; Unless you're using Hybrid Search.&nbsp; If that's the case then you may have a network error preventing the search head from contacting Splunk Cloud.</P> Wed, 07 Dec 2022 14:28:09 GMT richgalloway 2022-12-07T14:28:09Z https://community.splunk.com/t5/Splunk-Cloud-Platform/What-causes-Search-Head-Connectivity-issues/m-p/623577#M1941 <P>Hello Team,</P> <H3><SPAN>Search Head Connectivity</SPAN></H3> <UL> <LI><STRONG>Root Cause(s):</STRONG> <UL> <LI><SPAN>The search head lost connection to the following peers:&nbsp; If there are unstable peers, confirm that the timeout (connectionTimeout and authTokenConnectionTimeout) settings in distsearch.conf are at appropriate values.</SPAN></LI> </UL> </LI> <LI> <DIV class=""> <DIV class=""><STRONG>Unhealthy Instances:</STRONG> <UL> <LI>instances</LI> </UL> </DIV> </DIV> </LI> <LI> <DIV class=""> <DIV class=""> <P class=""><A class="" href="https://sh-i-0291444a2ee771366.tescobank.splunkcloud.com/en-US/app/splunk_rapid_diag/task_template_wizard?feature=search_head_connectivity" target="_blank" rel="noopener noreferrer">Generate Diag</A><SPAN class=""><SPAN class=""><SPAN>?</SPAN><SPAN class="">More info</SPAN><SPAN class="">If filing a support case, click here to generate a diag.</SPAN></SPAN></SPAN></P> </DIV> </DIV> </LI> <LI><STRONG>Last 50 related messages:</STRONG> <UL> <LI>None<BR /><BR />could someone <SPAN>please explain exactly what was done to cause the issue?<BR /><BR /></SPAN></LI> </UL> </LI> </UL> Wed, 07 Dec 2022 16:06:55 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/What-causes-Search-Head-Connectivity-issues/m-p/623577#M1941 chandraleka 2022-12-07T16:06:55Z https://community.splunk.com/t5/Splunk-Cloud-Platform/What-causes-Search-Head-Connectivity-issues/m-p/623591#M1942 <P>The list of possible actions that might cause that error is limitless.&nbsp; Fortunately, since it's Splunk Cloud you don't have to do anything other than contact Splunk Cloud Support.&nbsp; Unless you're using Hybrid Search.&nbsp; If that's the case then you may have a network error preventing the search head from contacting Splunk Cloud.</P> Wed, 07 Dec 2022 14:28:09 GMT https://community.splunk.com/t5/Splunk-Cloud-Platform/What-causes-Search-Head-Connectivity-issues/m-p/623591#M1942 richgalloway 2022-12-07T14:28:09Z