https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125054#M9834 <P>I have splunk enterprise license but my instance keeps me from using add-on app for Unix. <BR /> I will appreciate for any help?</P> <P><IMG src="https://www.dropbox.com/s/hgkpwvxzi4x5dt5/splunk.png" alt="alt text" /></P> Tue, 08 Apr 2014 22:01:55 GMT qubick 2014-04-08T22:01:55Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125054#M9834 <P>I have splunk enterprise license but my instance keeps me from using add-on app for Unix. <BR /> I will appreciate for any help?</P> <P><IMG src="https://www.dropbox.com/s/hgkpwvxzi4x5dt5/splunk.png" alt="alt text" /></P> Tue, 08 Apr 2014 22:01:55 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125054#M9834 qubick 2014-04-08T22:01:55Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125055#M9835 <P>In what way is it preventing you from using the app? What error message do you see?</P> Tue, 08 Apr 2014 22:15:16 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125055#M9835 vqd361 2014-04-08T22:15:16Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125056#M9836 <P>Could you see the image link attached? <A href="https://www.dropbox.com/s/hgkpwvxzi4x5dt5/splunk.png">https://www.dropbox.com/s/hgkpwvxzi4x5dt5/splunk.png</A><BR /> Once I click the app, it just shows this screen.</P> Tue, 08 Apr 2014 22:41:19 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125056#M9836 qubick 2014-04-08T22:41:19Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125057#M9837 <P>It looks like you are using the free license for Splunk since I don't see your login name in the top of the Splunk window. Splunk's free license limits some features and it's possible that the app is trying to use those features and throwing the error when it can't access them.</P> <P>I didn't see anything in the app's release notes about limitations when using the free license. You might want to email <A href="mailto:support@splunk.com">support@splunk.com</A> and ask them if they know why their app isn't working on your server. It looks like a bug with the add-on to me.</P> Tue, 08 Apr 2014 22:56:03 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125057#M9837 vqd361 2014-04-08T22:56:03Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125058#M9838 <P>You should still be able to use the add-on just fine. You'll just need to configure the TA via conf files or from the command line using setup.sh.</P> Wed, 09 Apr 2014 15:36:42 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125058#M9838 araitz 2014-04-09T15:36:42Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125059#M9839 <P>No, I am seeing my login name as "Administrator" at the first page of the web interface. The screen I shared does not, since it only shows the error msg. etc I guess.</P> Wed, 09 Apr 2014 16:29:20 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125059#M9839 qubick 2014-04-09T16:29:20Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125060#M9840 <P>What do you mean "configure TA"? It is weird because until last week, i've been using this... Thanks in advance!</P> Wed, 09 Apr 2014 16:30:53 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125060#M9840 qubick 2014-04-09T16:30:53Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125061#M9841 <P>I mean setting up inputs, etc.</P> Wed, 09 Apr 2014 16:35:03 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Licence-to-use-Splunk-for-Unix-add-on/m-p/125061#M9841 araitz 2014-04-09T16:35:03Z