topic Re: AR Splunk application network connection issue in All Apps and Add-ons

AR Splunk application network connection issue

Stives — Mon, 22 Jul 2024 08:39:37 GMT

Dear Splunkers,

I´m experiencing Splunk AR application network connection issues when trying to add new device. Please see attached print screen.
The error description is following No internet connection - MOB-SSG-6102 and it won´t generate verification code for to register new device.
I´ve already tried to re-install the app but it does not help.
Can you suggest ?
Thank you

Re: AR Splunk application network connection issue

inventsekar — Mon, 22 Jul 2024 11:41:25 GMT

This app is built and supported by Splunk.

i hope you can create support case with Splunk for this.

(as this app is new to me, i dont have any suggestions. lets wait for other community member's suggestions)

Re: AR Splunk application network connection issue

Stives — Mon, 22 Jul 2024 14:13:19 GMT

Hello thank you. Splunk AR app is installed on my iPhone 12 mini. Before I could register device but not the case anymore. Could this be a app. bug ?

Re: AR Splunk application network connection issue

a26a — Thu, 08 May 2025 16:27:53 GMT

It's been a close to a year now and I still have the same error when trying to use this app on the iPhone what gives????? @splunk Help!