topic Re: Resolving Error when using VirusTotal TA? in All Apps and Add-ons

Resolving Error when using VirusTotal TA?

jhilton90 — Thu, 22 Jun 2023 10:52:44 GMT

I have installed and setup the VirusTotal TA with basic configuration i.e. API key and Max Batch Size just to test things.

However when I try to run the following command

index=advanced_hunting category="AdvancedHunting-UrlClickEvents" properties.UrlChain=* | virustotal domain=properties.UrlChain

I get the following error

Error in 'virustotal' command: External search command exited unexpectedly with non-zero error code 1. Streamed search execute failed because: Error in 'virustotal' command: External search command exited unexpectedly with non-zero error code 1.

I'm scrolling through Google but nothing is helping at the moment.

Was wondering if anyone else has experienced the same issue

Re: Resolving Error when using VirusTotal TA?

vikas_gopal — Mon, 27 Nov 2023 14:40:38 GMT

Hi There ,

Are you able to resolve this issue ? if yes please post your workaround as I am also facing same issue .

Re: Resolving Error when using VirusTotal TA?

jhilton90 — Mon, 27 Nov 2023 14:53:54 GMT

Unfortunately not no

Re: Resolving Error when using VirusTotal TA?

vikas_gopal — Mon, 27 Nov 2023 15:29:48 GMT

sure thank you , I am trying to reach out to the addon creator and trying few things here . Will update here in case I come with something

Re: Resolving Error when using VirusTotal TA?

vikas_gopal — Tue, 28 Nov 2023 15:41:22 GMT

Issue has been resolved after we provide admin permission to all the respective knowledge objects of this addon , like saved searches , lookups . I do not see this error any more