topic Re: Monitor Zendesk inbound and outbound traffic in All Apps and Add-ons

Monitor Zendesk inbound and outbound traffic

bouzidaissaoui — Thu, 24 Jan 2019 16:29:17 GMT

Hi,
We are having an issue in my company where Zendesk just fails and I want to use splunk to monitor and log everything. Please help. I have read many blogs but none seems relevant. some suggested to use HAR viewer but I prefer splunk to capture everything.

Re: Monitor Zendesk inbound and outbound traffic

dkeck — Thu, 24 Jan 2019 16:44:23 GMT

HI,

did you check this app?

Might include something you could use

https://splunkbase.splunk.com/app/3308/

Re: Monitor Zendesk inbound and outbound traffic

dkeck — Mon, 28 Jan 2019 10:56:23 GMT

If the answer helped please accept it Thx 🙂

Re: Monitor Zendesk inbound and outbound traffic

prakagu — Mon, 15 Jun 2020 07:29:40 GMT

Hi,

For webhook configurations, what are the pre- requisites . I am new to webhook , but have to configure for zendesk ticketing information on Splunk. Please help with the same if there are any available info/link. Thanks