topic Re: Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud in All Apps and Add-ons https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450696#M68372 <P>I am also unable to install the Microsoft Office 365 Add-On in my Splunk Cloud Instance. </P> <P>I get the following error: </P> <P>Add-on installation failed.<BR /> Error downloading update from <A href="https://splunkbase.splunk.com/app/4055/release/2.0.0/download/:">https://splunkbase.splunk.com/app/4055/release/2.0.0/download/:</A> Not Found </P> <P>Does anyone have any suggestions? I cannot log a support case because I have a free Splunk Cloud Instance. </P> <P>I did not experience issues installing the Microsoft 365 App for Splunk Add-on.</P> Sat, 21 Mar 2020 02:53:30 GMT intersport2021 2020-03-21T02:53:30Z Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450692#M68368 <P>When I try to click install, it asks for credentials, then the box disappears and the search changes to "Splunk Add-on for Microsoft Cloud Services" </P> <P>Does Cloud Services include all the Office 365 data and therefore I don't need the Office 365 Add-on?<BR /> Or is it just my instance behaving weird?</P> Wed, 20 Mar 2019 12:36:31 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450692#M68368 teeeeee 2019-03-20T12:36:31Z Re: Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450693#M68369 <P>Just in case it happens to someone else, my LastPass chrome plugin seemed to be causing the issue... not sure exactly why.<BR /> But I disabled the plugin and the installer worked...</P> Wed, 20 Mar 2019 13:31:42 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450693#M68369 teeeeee 2019-03-20T13:31:42Z Re: Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450694#M68370 <P>These two apps have IMHO become a bit confusing in the latest releases - there is some overlap in what they promise from the apps description, however:<BR /> <A href="https://splunkbase.splunk.com/app/4055/">https://splunkbase.splunk.com/app/4055/</A> - This app is focused around office 365 applications (exchange/sharepoint/dlp/and azure AD)<BR /> <A href="https://splunkbase.splunk.com/app/3110/">https://splunkbase.splunk.com/app/3110/</A> - This app is focused on azure platform resources such as virtual machines, and the object store</P> <P>Looking at the title of your question, are you trying to install these on Splunk Cloud? if so open a ticket and ask for assistance getting them both (if necessary) installed. <BR /> With the latest release we had some issues upgrading our on-prem deployment which meant we had to delete one of them first - something you as a Splunk Cloud user can not do.</P> Wed, 20 Mar 2019 14:07:08 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450694#M68370 nickhills 2019-03-20T14:07:08Z Re: Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450695#M68371 <P>I was trying to install on Splunk Cloud correct. It now works fine...</P> Fri, 22 Mar 2019 13:23:06 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450695#M68371 teeeeee 2019-03-22T13:23:06Z Re: Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450696#M68372 <P>I am also unable to install the Microsoft Office 365 Add-On in my Splunk Cloud Instance. </P> <P>I get the following error: </P> <P>Add-on installation failed.<BR /> Error downloading update from <A href="https://splunkbase.splunk.com/app/4055/release/2.0.0/download/:">https://splunkbase.splunk.com/app/4055/release/2.0.0/download/:</A> Not Found </P> <P>Does anyone have any suggestions? I cannot log a support case because I have a free Splunk Cloud Instance. </P> <P>I did not experience issues installing the Microsoft 365 App for Splunk Add-on.</P> Sat, 21 Mar 2020 02:53:30 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450696#M68372 intersport2021 2020-03-21T02:53:30Z Re: Unable to Install Splunk Add-on for Microsoft Office 365 | Splunk Cloud https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450697#M68373 <P>Hey Teeeeee, how did you resolve this?</P> Sat, 21 Mar 2020 10:42:51 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Unable-to-Install-Splunk-Add-on-for-Microsoft-Office-365-Splunk/m-p/450697#M68373 intersport2021 2020-03-21T10:42:51Z