topic Re: unknown module? in All Apps and Add-ons

unknown module?

JasonJoel — Fri, 29 Jun 2012 19:31:01 GMT

I installed the Splunk App for Active Directory, rebooted as requested after install. If I try to open the app, though, it gives me a number of "unknown module" errors.

I am running this on the free version of Splunk 4.3 for Windows, in case that matters.

Re: unknown module?

sideview — Fri, 29 Jun 2012 19:35:30 GMT

You just need to install the Sideview Utils app. You need at least the 1.3 version on Splunkbase,

http://splunk-base.splunk.com/apps/36405/sideview-utils

although you can also evaluate the new, improved, but no longer free 2.0 version by going to the Sideview site directly http://sideviewapps.com/apps/sideview-utils/ and clicking "download trial".

It's possible for client apps to detect Sideview Utils in such a way that you don't hit that barrage of "unknown module" alerts. I'll try and follow up with the developer and show them how that can be more user friendly.

Re: unknown module?

ChrisG — Fri, 29 Jun 2012 19:47:34 GMT

Be sure to check the Platform and hardware requirements topic in the documentation. It mentions Sideview; you will also need the Splunk Technology Add-on for Windows, version 4.5 or later.

Re: unknown module?

JasonJoel — Fri, 29 Jun 2012 19:52:44 GMT

You were both right! I didn't read the directions carefully enough...

I think I have it from here. Just a little more setup to do.