topic Re: loading loop add on microsoft cloud service,configuration problem in All Apps and Add-ons

Loading loop add on microsoft cloud service- Having configuration problem

lmaurogomez — Mon, 18 Jul 2022 13:10:56 GMT

hello, i have a problem to configure add on microsoft cloud service. In the tab "configuration" and "inputs", always figure "loading".
I dont see any other thing that "loading".
I have install de add on on Indexer 7.2.3v
someone has the same problem?

thanks!!,hello, i have a problem to configure add on microsoft cloud service. In the tab "configuration" and "inputs", always figure "loading".
I dont see any other thing that "loading".
I have install de add on on Indexer 7.2.3v
someone has the same problem?

Thank you so much

Re: loading loop add on microsoft cloud service,configuration problem

luca_mazzocchi — Wed, 24 Jul 2019 08:55:55 GMT

I have the same issue!
Have you found the solution to the problem?

Regards

Re: loading loop add on microsoft cloud service,configuration problem

psuthakar — Fri, 27 Sep 2019 06:26:54 GMT

I'm also getting the same. Can anybody suggest? Thanks

Re: loading loop add on microsoft cloud service,configuration problem

claudio_manig — Fri, 18 Oct 2019 08:41:33 GMT

Solution? - Same story here

Re: loading loop add on microsoft cloud service,configuration problem

jimgeraud — Thu, 24 Oct 2019 15:41:43 GMT

What OS are you running on?

Re: loading loop add on microsoft cloud service,configuration problem

claudio_manig — Fri, 25 Oct 2019 06:12:17 GMT

Win 2012-

Re: loading loop add on microsoft cloud service,configuration problem

povares_splunk — Wed, 30 Sep 2020 04:40:50 GMT

Try this:

vi /opt/splunk/etc/apps/Splunk_TA_microsoft-cloudservices/bin/splunktamscs/ca_certs_locater.py

Look for TEMP_CERT_FILE_PATH
and update it to '/etc/pki/tls/certs/ca-bundle.crt'

TEMP_CERT_FILE_PATH = '/etc/pki/tls/certs/ca-bundle.crt'

Save the changes and restart Splunk

Please let us know if this works for you.

https://splunkcommunities.force.com/customers/apex/ArticleDetailPage?URLName=Add-on-Microsoft-Cloud-Services-The-Add-on-Gets-Stuck-Loading-the-Screen

Re: loading loop add on microsoft cloud service,configuration problem

VatsalJagani — Sun, 17 Jul 2022 08:55:02 GMT

(Just come across this question, hence answering now.)

There could be multiple reasons why the Add-on UI is not loading.

Incorrectly configured Add-on from the backend.
Missing config or spec file.
- Generally happens on classic Splunk Cloud instance as it removes the inputs.conf.spec and inputs.conf files.
The user doesn't have admin access.

If you are facing the issue on Splunk Cloud:

Use IDM machine in Splunk Cloud - https://www.splunk.com/en_us/blog/platform/introducing-inputs-data-manager-on-splunk-cloud.html
Go to Splunk Cloud Victoria experience, as it will allow you to run inputs on the search head.

If you are facing the issue in an On-prem environment:

Make sure you have not misconfigured anything from the backend.
Make sure you have all the configuration files properly as they came from Splunkbase.
Also, you can run index=_internal "error", to find more details.

I hope this helps!! Karma/upvote would be appreciated!!!