topic Re: Why am I showing an error when loading LDAP module? in All Apps and Add-ons

Why am I showing an error when loading LDAP module?

bruce845 — Tue, 14 Aug 2018 19:38:59 GMT

Hi.

When I try to use this add-on I see this error on myldap.py.log (on debug mode):

myldap:63 - ERROR: LDAP modul load failed with error libsasl2.so.2: cannot open shared object file: No such file or directory!

It happens on these operating systems:

Red Hat Enterprise Linux Server release 7.4 (Maipo)
CentOS Linux release 7.4.1708 (Core)

My Splunk Enterprise version is 7.0.4
My Python Version is 2.7.5.

How I correct this issue?

Re: Why am I showing an error when loading LDAP module?

MuS — Tue, 14 Aug 2018 20:05:36 GMT

Hi bruce845,

writer of the app here, check the dependencies of the app:

Python ldap module used in this app https://pypi.python.org/pypi/python-ldap/2.4.19 so make sure you meet all dependencies.

The modul is very strict, and need to have the correct versions of all dependencies installed/available. See other answers with similar problems https://answers.splunk.com/answers/267564/add-on-ldap-why-am-i-getting-external-search-comma.html

Hope this helps ...

cheers, MuS

Re: Why am I showing an error when loading LDAP module?

bruce845 — Tue, 14 Aug 2018 20:20:04 GMT

Hi MuS.

After I installed python-ldap package, it still not working.

Regards,
Bruce Campos

Re: Why am I showing an error when loading LDAP module?

MuS — Tue, 14 Aug 2018 20:21:57 GMT

You don't have to install the package, the package is included in the TA .... but you need to make sure that the included version has all needed dependencies available.

cheers, MuS

Re: Why am I showing an error when loading LDAP module?

bruce845 — Tue, 14 Aug 2018 23:18:25 GMT

Hi MuS.

I find that libsasl2.so.2 is avaliable on package "cyrus-sasl-lib". But, i tried to install and it doesn't work. I'm trying to resolve this dependence.

On CentOS 7, I cannot find the package version that contains libsasl2.so.2

Regards,
Bruce Campos

Re: Why am I showing an error when loading LDAP module?

bruce845 — Thu, 16 Aug 2018 00:24:52 GMT

I'm not finding correct dependences for this add-on works on CentOS 7. On other distros (ex. Ubuntu), it works with no problems.

This LDAP add-on is very useful.

Regards,
Bruce Campos

Re: Why am I showing an error when loading LDAP module?

MuS — Thu, 16 Aug 2018 01:36:49 GMT

yeah, sorry to hear. It looks like CentOS does not like it very much ....

I had planed to update the app anyway, and to use a LDAP egg instead.

Feel free to accept the answer if it was helpful 🙂

cheers, MuS

Re: Why am I showing an error when loading LDAP module?

bruce845 — Thu, 16 Aug 2018 12:38:05 GMT

Hi MuS.

Thanks for help me and your avaliability for answer my questions. Your add-on is very helpful, I need to contribute to inprove it.

Considering Red Hat/CentOS distros (version 7 is enough) in your plan to update, I'm sure that you'll make many Splunkers (including me) happier.

Best Regards,
Bruce Campos