https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-Add-On-for-Tenable-Why-are-these-errors-showing-up-after/m-p/341457#M41196 <P>Have had it working before, but Add-On for Tenable to use for Security Center is failing after update to 5.1.2 version. Using this version of the app on a Heavy Forwarder.</P> <P>Using Security Center 5.6.1.</P> <P>Using Splunk 7.0</P> <P>Receiving the following two internal error logs from the app:</P> <PRE><CODE>"17:54:35,059 +0000 log_level=ERROR, pid=7192, tid=MainThread, file=config.py, func_name=log, code_line_no=50 | UCC Config Module: Fail to load endpoint "global_settings" - Unspecified internal server error. reason={"messages":[{"type":"ERROR","text":"External handler failed with code '1' and output: 'REST ERROR[1021]: Fail to decrypt the encrypted credential information - cannot concatenate 'str' and 'NoneType' objects'. See splunkd.log for stderr output."}]}" </CODE></PRE> <P>And</P> <PRE><CODE>"17:54:32,882 +0000 log_level=ERROR, pid=8140, tid=MainThread, file=config.py, func_name=log, code_line_no=50 | UCC Config Module: Fail to load endpoint "servers" - Unspecified internal server error. reason={"messages":[{"type":"ERROR","text":"External handler failed with code '1' and output: 'REST ERROR[1021]: Fail to decrypt the encrypted credential information - 'clear_password''. See splunkd.log for stderr output."}]}" </CODE></PRE> <P>We haven't seen these errors before when attempting to ingest logs. Connection should be good, .conf files look correct. Are there some .py files that need adjustment or any ideas? Thanks!</P> Wed, 31 Jan 2018 18:00:44 GMT gworkun 2018-01-31T18:00:44Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-Add-On-for-Tenable-Why-are-these-errors-showing-up-after/m-p/341457#M41196 <P>Have had it working before, but Add-On for Tenable to use for Security Center is failing after update to 5.1.2 version. Using this version of the app on a Heavy Forwarder.</P> <P>Using Security Center 5.6.1.</P> <P>Using Splunk 7.0</P> <P>Receiving the following two internal error logs from the app:</P> <PRE><CODE>"17:54:35,059 +0000 log_level=ERROR, pid=7192, tid=MainThread, file=config.py, func_name=log, code_line_no=50 | UCC Config Module: Fail to load endpoint "global_settings" - Unspecified internal server error. reason={"messages":[{"type":"ERROR","text":"External handler failed with code '1' and output: 'REST ERROR[1021]: Fail to decrypt the encrypted credential information - cannot concatenate 'str' and 'NoneType' objects'. See splunkd.log for stderr output."}]}" </CODE></PRE> <P>And</P> <PRE><CODE>"17:54:32,882 +0000 log_level=ERROR, pid=8140, tid=MainThread, file=config.py, func_name=log, code_line_no=50 | UCC Config Module: Fail to load endpoint "servers" - Unspecified internal server error. reason={"messages":[{"type":"ERROR","text":"External handler failed with code '1' and output: 'REST ERROR[1021]: Fail to decrypt the encrypted credential information - 'clear_password''. See splunkd.log for stderr output."}]}" </CODE></PRE> <P>We haven't seen these errors before when attempting to ingest logs. Connection should be good, .conf files look correct. Are there some .py files that need adjustment or any ideas? Thanks!</P> Wed, 31 Jan 2018 18:00:44 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-Add-On-for-Tenable-Why-are-these-errors-showing-up-after/m-p/341457#M41196 gworkun 2018-01-31T18:00:44Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-Add-On-for-Tenable-Why-are-these-errors-showing-up-after/m-p/341458#M41197 <P>We are seeing an issue with the same log messages in an environment I support. Were you able to diagnose the issue?</P> Fri, 07 Dec 2018 18:27:07 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Splunk-Add-On-for-Tenable-Why-are-these-errors-showing-up-after/m-p/341458#M41197 tjohnson341 2018-12-07T18:27:07Z