topic Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1? in All Apps and Add-ons

Why does 3D Scatterplot fail to load with Splunk 7.0.1?

guilmxm — Wed, 13 Dec 2017 22:45:46 GMT

Hello,

It looks like the 3D Scatterplot viz addon does not work anymore with Splunk 7.0.1, the following messages are visible from the console: (From Chrome)

This is what we get with a brand new instance running 7.0.1
The same installation works perfectly fine with Splunk 7.0.0
Kind regards,

Guilhem

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Thu, 14 Dec 2017 01:40:45 GMT

Hello @Guilmxm, could you kindly add which version of the Scatterplot visualization app you are using? Just go to Settings on the Splunk bar, then click about. I'd love to help resolve your issue (I wrote the app).

Best,
Xander

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

guilmxm — Thu, 14 Dec 2017 21:03:32 GMT

Hello Xander!

That's a very impressive addon, thank you for this application 😉

To reply, I have tested on a brand new 7.0.1 instance running your app in last version 1.4.0. (and I think I tested as well 1.3)

Same deployment in 7.0.0 works perfectly fine.

Did you ave the occasion to verify on a 7.0.1 instance ?

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Fri, 15 Dec 2017 15:46:17 GMT

I see - I recently half-published a bug fix on github but hadn't updated splunkbase yet - could you try downloading 1.5 here and seeing if that fixes your issue?

https://github.com/metasyn/scatterplot3d_app/releases

I need to upload this to Splunkbase still, but have a little more testing to do.

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

afroemmel_splun — Tue, 19 Dec 2017 17:28:58 GMT

Hi,
I have the same issue with Splunk 7.0.1 and Scatterplot 1.4.0 Build 8
Regards
Arminb

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

swan56 — Wed, 20 Dec 2017 22:42:15 GMT

Hi,

I'm very impressed with this work, nice work, thank you.
The situation is better with Splunk 7.0.1 and 3D Scatterplot v1.5 : the backround is loading, and I can turn, zoom, etc... but I still can't see the dots.
Regards.

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Thu, 21 Dec 2017 05:11:33 GMT

Hello, I'd love to address this. Can you open an issue on github describing the issue - with your OS, browser, and screenshots? It's a little hard to track and fix things in splunkbase answer's comments.

https://github.com/metasyn/scatterplot3d_app/issues

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Thu, 21 Dec 2017 05:12:00 GMT

https://github.com/metasyn/scatterplot3d_app/issues

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

guilmxm — Fri, 22 Dec 2017 11:14:30 GMT

Hi !

Sorry for late reply, I have been very busy the last days but I will test that ASAP 😉

Guilhem

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Thu, 04 Jan 2018 19:16:01 GMT

Hi @guilmxm,

Just checking in to see if you validated that fix by chance?

Best,
Xander

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

guilmxm — Thu, 04 Jan 2018 21:03:03 GMT

Hello Xander !

Thanks for reminding me 😉

I tested right now with a brand new instance in 7.0.1 and the version 1.5 for your Git works perfectly fine.
I am keen to say that could upload to Splunk base.

Many thanks !

Guilhem

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

csyvenky — Sat, 06 Jan 2018 02:17:16 GMT

v1.5 seems to work on my OS X instance.

OS X: 10.12.6
Splunk Version : 7.0.1
Splunk Build : 2b5b15c4ee89
Browser: Safari 11.0.2

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Mon, 08 Jan 2018 20:44:55 GMT

Thank you for your reply 🙂

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

aljohnson_splun — Sun, 14 Jan 2018 01:02:45 GMT

Hello @swan56 @afroemmel @Guilmxm

I think I have fixed the issue you ran into. Please update to version 1.5 on Splunkbase:
https://splunkbase.splunk.com/app/3138/

If you continue to experience issues, please post an issue on the github:
https://github.com/metasyn/scatterplot3d_app/issues

Lastly, if you like the app, please rate it 🙂

Best,
Xander

Re: Why does 3D Scatterplot fail to load with Splunk 7.0.1?

guilmxm — Mon, 22 Jan 2018 12:16:58 GMT

Many thanks Xander 😉 And rating for done already since a long time ago!