topic Re: DB Connect V3 database input indexes encoded text \ gibberish in All Apps and Add-ons

DB Connect V3 database input indexes encoded text \ gibberish

lior_g — Thu, 25 May 2017 12:20:37 GMT

Hello,
I'm having problems with indexing data from a database using DB Connect V3.
I'm able to index the specific database and the results show on my search head, the problem is some values of specific columns which are in Hebrew aren't being shown correctly. They show up as unicode's unknown character symbol -

I've tried adding the following props.conf settings under the search head
[specific_sourcetype]
charset = UTF-8

Still doesn't seem to work.

Thanks.

Re: DB Connect V3 database input indexes encoded text \ gibberish

lior_g — Thu, 25 May 2017 12:25:57 GMT

Tried adding the props.conf above under the Heavy Forwarder itself according to this
https://wiki.splunk.com/Where_do_I_configure_my_Splunk_settings%3F
Hebrew still doesn't show up correctly.

Re: DB Connect V3 database input indexes encoded text \ gibberish

lior_g — Thu, 25 May 2017 14:33:16 GMT

Got it.

I added the following parameters to the JVM options (In the same line: -param1 -param2 -param3)
-Dfile.encoding=UTF-8 -DdefaultCharset=UTF-8

Thanks to @cdpascariu who answered it here:
https://answers.splunk.com/answers/511477/how-to-configure-character-set-encoding-when-using-1.html