topic Re: Splunk Add-on for ServiceNow and Jakarta Support in All Apps and Add-ons

Splunk Add-on for ServiceNow and Jakarta Support

todd_miller — Thu, 19 Oct 2017 12:54:27 GMT

When can we anticipate support for the ServiceNow Jakarta release? Do we anticipate any issues with the Add-on prior to official Jakarta support?

nickhills — Fri, 03 Nov 2017 10:54:03 GMT

Hi Todd,
Did you get anywhere with this? - I have just opened a ticket with Splunk to ask the same thing?

todd_miller — Tue, 14 Nov 2017 13:30:22 GMT

Nothing yet, unfortunately.

todd_miller — Tue, 14 Nov 2017 14:08:34 GMT

It appears that the data extracts continue to work, however when testing integration by creating tickets, I keep getting the following error:

command="snowincidentstream", Failed to create ticket. Return code is 400. Reason is Bad Request

todd_miller — Wed, 15 Nov 2017 10:57:30 GMT

I've reached out to our Customer Success Manager to see if he can get some additional details as well.

rpille_splunk — Tue, 21 Nov 2017 23:51:15 GMT

Version 3.0.0 of the add-on just became available on Splunkbase and supports Jakarta.
https://splunkbase.splunk.com/app/1928/