topic Re: Slack Notification Setup Problems in All Apps and Add-ons

Slack Notification Setup Problems

wweiland — Tue, 12 Jul 2016 15:00:55 GMT

Hi,

I'm trying to setup the Slack notification app and I'm having issues. When I use the webhook that I generated and CURL, i'm able to send messages to any channel. When I try and use the app with the webhook configured, I get the following errors:

07-12-2016 07:55:58.294 -0700 INFO sendmodalert - action=slack - Alert action script completed in duration=200 ms with exit code=0
07-12-2016 07:55:58.290 -0700 FATAL sendmodalert - action=slack STDERR - Sending the slack message failed
07-12-2016 07:55:58.289 -0700 ERROR sendmodalert - action=slack STDERR - Error sending message: HTTP Error 404: Not Found

Can anyone give any guidance to how this is set up?

TIA!

Re: Slack Notification Setup Problems

muebel — Tue, 12 Jul 2016 15:24:12 GMT

Hi wweiland, My guess is that, given the 404 response, there is something malformed about the configured webhook URL. I'd investigate the savedsearch stanza via advanced edit, or simply as it exists on the filesystem. Compare the URL there alongside the successful attempt via CURL and modify as needed.

Note that, although the slack addon has an overall and default webhook URL, this can be configured per search as well.

Please let me know if this answers your question!

Re: Slack Notification Setup Problems

wweiland — Tue, 12 Jul 2016 16:28:28 GMT

Found my problem. I had to generate a new webhook. The alerts that I had created before the change didn't update with the new webhook. I had to delete those and recreate.

Re: Slack Notification Setup Problems

woodcock — Tue, 12 Jul 2016 16:50:33 GMT

Click Accept on this answer.

Re: Slack Notification Setup Problems

wweiland — Tue, 12 Jul 2016 16:56:09 GMT

Thank you again for your suggestion.

Re: Slack Notification Setup Problems

ppanchal — Thu, 20 Apr 2017 20:55:20 GMT

How did you generate a new webhook?