https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250379#M28644 <P>Hi, I have tried it, but its not working still. I tried giving more timeouts up to 300000. <BR /> Can you please update me any other possible solution.<BR /> And in the set-up screen there is ServiceNow Proxy Setup.<BR /> refer: <A href="http://docs.splunk.com/Documentation/AddOns/latest/ServiceNow/Setuptheadd-on#Set_up_the_add-on_using_service_now.conf">http://docs.splunk.com/Documentation/AddOns/latest/ServiceNow/Setuptheadd-on#Set_up_the_add-on_using_service_now.conf</A></P> <P>should i fill them in with my system proxy or there are seperate proxy for service now instance?<BR /> If there are seperate proxy for service now, how and where can i get them ?<BR /> please update the solution as soon as possible.</P> Mon, 30 Nov 2015 11:03:15 GMT vamsi92 2015-11-30T11:03:15Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250377#M28642 <P>I have installed Splunk Enterprise and added the Splunk App for ServiceNow. I can see it in my apps list.<BR /> While I am trying to configure the app to connect to my Service Now instance with correct user id and password which i used to log in to Service Now, I am getting the following error:</P> <PRE><CODE>Encountered the following error while trying to update: Splunkd daemon is not responding: (u'Error connecting to /servicesNS/nobody/Splunk_TA_snow/apps/local/Splunk_TA_snow/setup: The read operation timed out',) </CODE></PRE> <P>Kindly help me out so I can resume my work as soon as possible.</P> Wed, 25 Nov 2015 11:28:43 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250377#M28642 vamsi92 2015-11-25T11:28:43Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250378#M28643 <P>Hi, this is probably a Splunk daemon timeout during a read operation trying to update the setup endpoint for the Add-on. The advice here should fix it up:</P> <P><A href="http://docs.splunk.com/Documentation/AddOns/released/AWS/Troubleshooting#Errors_during_account_setup">http://docs.splunk.com/Documentation/AddOns/released/AWS/Troubleshooting#Errors_during_account_setup</A></P> Sun, 29 Nov 2015 19:31:01 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250378#M28643 jcoates_splunk 2015-11-29T19:31:01Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250379#M28644 <P>Hi, I have tried it, but its not working still. I tried giving more timeouts up to 300000. <BR /> Can you please update me any other possible solution.<BR /> And in the set-up screen there is ServiceNow Proxy Setup.<BR /> refer: <A href="http://docs.splunk.com/Documentation/AddOns/latest/ServiceNow/Setuptheadd-on#Set_up_the_add-on_using_service_now.conf">http://docs.splunk.com/Documentation/AddOns/latest/ServiceNow/Setuptheadd-on#Set_up_the_add-on_using_service_now.conf</A></P> <P>should i fill them in with my system proxy or there are seperate proxy for service now instance?<BR /> If there are seperate proxy for service now, how and where can i get them ?<BR /> please update the solution as soon as possible.</P> Mon, 30 Nov 2015 11:03:15 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250379#M28644 vamsi92 2015-11-30T11:03:15Z https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250380#M28645 <P>The proxy setup in the following path "<A href="http://docs.splunk.com/Documentation/AddOns/latest/ServiceNow/Setuptheadd-on#Set_up_the_add-on_using_service_now.conf">http://docs.splunk.com/Documentation/AddOns/latest/ServiceNow/Setuptheadd-on#Set_up_the_add-on_using_service_now.conf</A>" should work fine. You don't need any additional setup.</P> Wed, 17 Feb 2016 18:43:36 GMT https://community.splunk.com/t5/All-Apps-and-Add-ons/Why-am-I-getting-a-timeout-error-trying-to-configure-the-Splunk/m-p/250380#M28645 hitesh_kanchan 2016-02-17T18:43:36Z