topic Re: DBConnect toolbar appears empty, shows no buttons. in All Apps and Add-ons

DBConnect toolbar appears empty, shows no buttons.

sansay — Fri, 26 Aug 2016 17:33:59 GMT

As strange as this may seem, I opened the web GUI in Firefox, Chrome, and IE, but the grey DBConnect toolbar remains empty.
I just installed version 2.3.0 and ran all the migrating scripts. All my DB identities are there but I can't Click on Operations to see my inputs.
Anybody knows about what's going on here?

Re: DBConnect toolbar appears empty, shows no buttons.

sansay — Fri, 26 Aug 2016 17:35:14 GMT

I forgot to mention: we are running in with Splunk Enterprise version 6.2.5.

Re: DBConnect toolbar appears empty, shows no buttons.

sansay — Fri, 26 Aug 2016 18:51:57 GMT

Furthermore, I just found out that if I open the "monitoring" view by going to Settings/User interface/Views and clicking the corresponding Open link, it opens and for that view only I can see the toolbar with buttons. I tried this with the others, but no luck there.

Re: DBConnect toolbar appears empty, shows no buttons.

sansay — Thu, 08 Sep 2016 21:41:33 GMT

I just found out why: it's a bug of course!
But the problem is that it's not mentioned in the app download page where the Splunk Compatibility is Splunk 6.4, 6.3, 6.2.
Well no, it is not. This behavior is due to a bug which only occurs with version 6.2. We were running Splunk 6.2.5 on this host. Once we updated to 6.4, the problem disappeared.