topic Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy? in All Apps and Add-ons

Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

Sasivarnan1234 — Thu, 17 Nov 2016 15:25:57 GMT

I am getting the following error while configuring the Remedy details in Splunk. Could you please help me how to configure this?

Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/Splunk_TA_remedy/remedy_input_setup/remedy_account/remedy_account

Remedy Server URL

https://remedy-x.y.com/arsys

AR System Server : hostname

username & password.

Thanks
Sasivarnan

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

maffreitas — Thu, 17 Nov 2016 20:05:49 GMT

What's the version of your BMC Remedy?

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

Sasivarnan1234 — Thu, 17 Nov 2016 20:14:51 GMT

Hi Maffreitas's ,

Thank you for your reply. It's 9.1.

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

sshelly_splunk — Tue, 29 Sep 2020 11:50:43 GMT

I would check the file system permissions on the app and it's config files. I have also had some success when getting permission style errors while configuring an app by doing the following:

Copy app.conf from $SPLUNK_HOME/etc/apps/name_of_app/default to $SPLUNK_HOME/etc/apps/name_of_app/local
Edit the new file and find the line “is_configured
= false”; change it to be true, restart, and see if that helps

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

Sasivarnan1234 — Sun, 20 Nov 2016 12:09:42 GMT

I am getting the same error still.

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

Sasivarnan1234 — Wed, 14 Dec 2016 22:18:06 GMT

Hi , Now I am getting below error. Could you please help me how to solve this.

Encountered the following error while trying to update: Splunkd daemon is not responding: (u"Error connecting to /servicesNS/nobody/Splunk_TA_remedy/apps/local/Splunk_TA_remedy/setup: ('The read operation timed out',)",)

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

Sasivarnan1234 — Thu, 05 Jan 2017 16:11:26 GMT

This can be closed. I was able to configure now. There was firewall issue. once that has been corrected I am able to integrate it.

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

dkwa01 — Tue, 04 Apr 2017 01:24:32 GMT

Hi Sasivarnan

Can you provide further details on the firewall you had to configure to enable this? We are having similar issue.

Thanks

Re: Why am I getting error "Error while posting to url=/servicesNS/nobody/.../remedy_account" configuring the Splunk Add-on for BMC Remedy?

brad_thomas — Wed, 05 Apr 2017 17:07:40 GMT

I'm currently seeing this same issue. Can you provide details on how you resolved it?